Xtreme Karting Falkirk - Larbert

Carol-Anne C.

First visit as a celebration for my daughter’s 11th birthday. All the kids absolutely loved it and despite initial nerves, the staff were amazing at helping them and they were all completely buzzing afterwards. Highly recommend x

Lynsay M.

Staff are so friendly, professional and really helpful. We have had a brilliant time, even though my partners wee girl had to come off with fear 😂😂, they were excellent with her. We still really enjoyed it. This is a great day out for all ages. Highly recommend

Jade D.

Thank you to the amazing staff at Xtreme Karting in Falkirk. As a first timer I can’t deny having a moment of panic before heading onto the track but the staff were so friendly. Easing my fear and telling me it’s okay to go fast or slow. Honestly the crew around the track were superb. The thumbs up to check if okay by each too as I did the first couple laps didn’t go unnoticed. A guy who worked there was also part of our race team. On the second go around he gave me a thumbs up and again did not go unnoticed. Felt really cared for throughout the experience.

If you’re hesitant to book honestly just try it! I was the slowest one going around the track but had the best time. If anyone you’re taking is a bit nervous honestly just tell the instructors in the first instance and they’ll check-in!

I’ll definitely be back and will be highly recommending!

To go from panic to going round the track I’m so proud of myself and the pit stop crew made that happen! So thank you so VERY much!!!

Joanne S.

Booked for my sons birthday.... they had a great day and were very well looked after. Limited to 8 participants, we had more that would have liked to race. However I understand the need to limit the number of racers. Liked that the spectators had screens with lap times etc ..

Robbie S.

Great experience and good staff. One of our party had a small accident and one of the staff Cammy was attentive and made sure everything was okay. Would recommend. 10/10

Steve T.

The session was great fun, safe and really good value. Beth and Sandra were extremely courteous and considerate especially as I wasn’t feeling particularly well in my third race. Overall this is an amazing activity and I definitely recommend it.

Steven B.

Took the lad for a 4 x 10 min session, great fun and awesome staff. Course was a mix of adrenaline and skills and watching the lap times come down. Was well chuffed that I can still beat the lad at some things 💪 if you need an activity to do during the half term you will be hard pushed to find anything better. Thanks to the falkirk team for looking after us.

seydi

I booked a karting session for my 10-year-old son and his friend at Xtreme Karting Falkirk last Wednesday at 5:00 PM. Despite leaving on time from Edinburgh, we arrived 15 minutes late due to heavy evening traffic and roadworks. When we explained the situation to the staff, they offered no solution and refused to accommodate the children, even after they had traveled a long way for this experience.

The children were incredibly excited for this session and had been looking forward to it for days. Yet, due to your rigid, inflexible, and customer-unfriendly approach, they were left completely disappointed. It is unacceptable for a business catering to children to be this inconsiderate.

When we emailed our complaint, the response we received only made matters worse. Saying that we could “rebook for the weekend if weekdays were not suitable” is nothing but a dismissive and unhelpful reply. The reason we booked a weekday session was NOT our availability—it was because all weekend slots were fully booked! We had no choice but to book a weekday session.

The time and effort we put into making our children happy, along with the £53 we paid, were completely wasted due to your unprofessional and careless attitude. My son, who was once thrilled about karting and eager to return, now never wants to come back because of this frustrating experience.

This is not just about our family—this should serve as a warning for all parents considering Xtreme Karting Falkirk. I strongly do not recommend this place. A business catering to children should prioritize customer satisfaction, yet your lack of flexibility and unwillingness to provide a reasonable solution highlight a major failure in service.

I will be escalating this matter to the relevant authorities to ensure that this kind of poor customer service is properly addressed. I sincerely hope you reflect on this incident and take steps to improve your approach.