Thomsons Coffee Roasters - Glasgow

Thomsons Coffee Roasters: A Premier Coffee Destination

Thomsons Coffee Roasters is a highly regarded establishment located in Giffnock, Glasgow, dedicated to the art and science of coffee. Situated at Address: Burnfield Ave, Giffnock, Glasgow G46 7TL, United Kingdom, the company has cultivated a significant reputation for its exceptional coffee, comprehensive coffee machine supply services, and commitment to quality across various sectors. Their telephone number is Phone: 1416370683, and visitors can explore their offerings and learn more on their website: Website: thomsonscoffee.com. The company operates as a versatile business, encompassing a thriving tea and coffee shop, a dedicated tea manufacturer, a reliable coffee wholesaler, and a specialist in supplying coffee machines.

Company Overview and Specialties

Thomsons Coffee Roasters distinguishes itself through a multifaceted approach to the coffee industry. Primarily, they are expert coffee roasters, meticulously sourcing and roasting beans to achieve optimal flavor profiles. They cater to a diverse clientele, providing bespoke roasting services for businesses and individuals alike. Beyond roasting, the company functions as a leading coffee machine supplier, offering a wide array of equipment to suit various needs and budgets, from small home setups to large commercial operations. Their role as a coffee wholesaler further solidifies their position within the supply chain, distributing premium coffee beans to retailers and businesses throughout the region. Adding to their comprehensive service offering, Thomsons operates a charming tea and coffee shop, providing a welcoming space for customers to enjoy their expertly roasted coffee and a curated selection of teas. Furthermore, they are a tea manufacturer, producing high-quality teas in-house, reinforcing their dedication to delivering a complete coffee and tea experience.

Location and Accessibility

The physical location of Thomsons Coffee Roasters at Burnfield Avenue in Giffnock is strategically chosen to serve the local community and surrounding areas. Giffnock is a well-established suburb of Glasgow, offering convenient access and a desirable residential environment. The shop itself is designed to be welcoming and inviting, reflecting the company’s commitment to quality and customer service. Other points of interest include the availability of delivery services, allowing customers to receive their coffee supplies conveniently. The shop also offers a dine-in experience, enabling customers to savor their coffee and pastries in a comfortable atmosphere. Importantly, the premises are wheelchair accessible, both through the entrance and the parking lot, ensuring inclusivity and accessibility for all patrons. This consideration demonstrates a strong commitment to providing a welcoming environment for everyone.

Customer Feedback and Reputation

The company’s dedication to quality and customer satisfaction is reflected in its strong online reputation. Currently, Thomsons Coffee Roasters boasts 37 reviews on Google My Business, providing valuable insights into customer experiences. The average opinion is 4.3/5, indicating a consistently positive sentiment among its clientele. This high rating suggests a reliable business known for its exceptional coffee, friendly staff, and efficient service. Customers frequently praise the quality of the coffee, describing it as ‘just like we get at home in Aus,’ highlighting the consistency and authenticity of their roasting process. The staff are consistently commended for their ‘nice, efficient service,’ further contributing to the positive customer experience. Moreover, visitors frequently comment on the ‘delicious looking pastries,’ suggesting a well-rounded offering that caters to a variety of tastes. The combination of excellent coffee, a welcoming atmosphere, and attentive service clearly contributes to the company’s strong reputation.

Recommended Information for Visitors

For individuals seeking a premium coffee experience, Thomsons Coffee Roasters presents an excellent choice. Here’s a breakdown of key information to consider:

• Coffee Quality: They are renowned for their expertly roasted coffee beans, sourced with care and roasted to perfection.
• Equipment Supply: If you're a business or individual looking to upgrade your coffee setup, they offer a comprehensive selection of coffee machines.
• Wholesale Services: Businesses can benefit from their wholesale coffee bean supply services, ensuring a consistent and reliable source of premium coffee.
• Tea Selection: Beyond coffee, they provide a curated selection of teas, showcasing their dedication to the beverage industry.
• Shop Experience: The tea and coffee shop provides a comfortable and inviting space to enjoy their offerings.

Overall, Thomsons Coffee Roasters represents a trusted and established name in the Glasgow coffee scene. Their commitment to quality, coupled with their convenient location and accessible facilities, makes them a worthwhile destination for coffee enthusiasts of all kinds.

👍 Reviews of Thomsons Coffee Roasters

Sarah C. (.

5/5

By far the best coffee we have had in Scotland. It’s just like
We get at home in Aus. Smooth and tasty. Staff were nice, efficient service. They’ve also got delicious looking pastries

Alastair R.

1/5

Ordered online for the first time as a change from the usual. Most dreadful coffee beans I've ever had - would rather go and buy the Lidl own brand. Much better options available. Got three different flavours and every one has the same horrible bitter taste. Avoid.

Barry M.

1/5

Disappointing Customer Service and Quality

I have been a regular customer for a number of years and recently purchased their Colombian Dark Roast but have been very disappointed with the beans and the customer service. (The Full French roast was my go-to bean prior to this with no issues)

The beans I received were much wetter and oilier than I expected, which led to issues with my grinder and brewing process, resulting in excessive waste. Despite reaching out to Thomsons multiple times and explaining my concerns, I have not received any satisfactory resolution or follow-up.

Their initial response acknowledged the oily nature of darker roasts but did not address my concerns adequately. It has now been several weeks without any further communication, and my issue remains unresolved.

Based on this experience, I cannot recommend Thomsons Coffee and sadly will be taking my business elsewhere.

Captain P.

5/5

My go to coffee is a flat white with a strong coffee taste punching through the milk. I was recommended St Vincent roast by Connor. Wow, just wow. This is the most delicious, strongest coffee I have ever tried. I have honesty now found my go to coffee and I will consider no other. I also got some barista tips from a friendly staff member from the west end branch. He took a good 5-10 minutes out of his time to give me some help. Kudos for the customer service. Top marks from me and a new returning customer!

Inez M.

5/5

I've had a delicious oatmilk latte and a chocolate filled pastry. Absolutely amazing costumer service and wide range of coffee beans that are available to purchase so you can enjoy it at home too.

Peter ?. P. B.

5/5

Thomson have done it again. Best coffee I've ever tasted is Renfield, however I've just purchased a 250g trial bag of "Andre's Trujillo", 1 word.....wow, totally different from my usual in that it's slightly stronger, tho the sweet, fruity after taste makes it extremely hard only to have 2 cups.
Well done Thomsons, U.K.s finest roasters.😉

aofjays J.

1/5

Been buying Thomson's coffee beans for 30 years. They are still fantastic. Was in the cafe buying beans and thought I'd get a takeaway coffee at the same time. Excellent service, great staff. Terrible terrible coffee. I couldn't believe how bad it was.

Stuart S.

5/5

Amazing coffee roasters and Cafe. Best flat white I've had since landing in the UK two weeks ago from Australia. True espresso culture and friendly service, highly recommended!