The Oak & Rope Company - Canterbury

Address: The Grainstore Highland Court Farm, Bridge, Canterbury CT4 5HW, United Kingdom.
Phone: 1227469413.
Website: theoakandropecompany.co.uk
Specialties: Gift shop.
Other points of interest: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, NFC mobile payments.
Opinions: This company has 49 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of The Oak & Rope Company

The Oak & Rope Company The Grainstore Highland Court Farm, Bridge, Canterbury CT4 5HW, United Kingdom

⏰ Open Hours of The Oak & Rope Company

  • Monday: 8 am–4:30 pm
  • Tuesday: 8 am–4:30 pm
  • Wednesday: 8 am–4:30 pm
  • Thursday: 8 am–4:30 pm
  • Friday: 8 am–4:30 pm
  • Saturday: 8 am–4:30 pm
  • Sunday: 8 am–4:30 pm

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The Oak & Rope Company is a renowned gift shop located at The Grainstore Highland Court Farm, Bridge, Canterbury CT4 5HW, United Kingdom. This specialty store offers a wide range of personalized and unique items, making it a popular destination for visitors and locals alike. The company is easily accessible by phone at 1227469413 and through their website theoakandropecompany.co.uk.

Especialidades y Servicios Ofrecidos

  • Delivery
  • In-store pick-up
  • In-store shopping
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Credit cards
  • NFC mobile payments

The Oak & Rope Company boasts a 4.5/5 average rating on Google My Business, with 49 reviews praising their exceptional customer service and quality of products. Customers have expressed satisfaction with personalized items, such as the round swing mentioned earlier, and the company's willingness to provide services like the swing re-rope service.

Características y Ubicación

The Oak & Rope Company is situated in a picturesque location, surrounded by the beauty of the Grainstore Highland Court Farm. The store's unique offerings and personalized items make it an ideal shopping destination for tourists and residents of the Canterbury area. The company's commitment to providing excellent customer service and ensuring accessibility for all guests has earned them a strong reputation and positive reviews.

Información Recomendada

If you're visiting the Canterbury area and looking for a unique shopping experience, be sure to stop by The Oak & Rope Company. Their extensive range of personalized and specialized items, combined with their commitment to customer satisfaction and accessibility, make them a must-visit destination. Don't forget to explore their website and consider taking advantage of delivery or in-store pick-up options.

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"summary": "The Oak & Rope Company is a highly-rated gift shop in Canterbury, UK, offering personalized and unique items with excellent customer service.",
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👍 Reviews of The Oak & Rope Company

The Oak & Rope Company - Canterbury
Kim F.
5/5

We purchased a personalised round swing a few years ago, we recently sent it back for a swing re-rope service! It's come back like a new swing, very impressed! Quick collection, service and back delivered! Very happy decided to try the re-rope service!

The Oak & Rope Company - Canterbury
Emily M.
1/5

PRODUCT NOT FIT FOR PURPOSE and EVEN WORSE CUSTOMER SERVICE.

I paid over £200 for a chopping board from oak&rope, as a wedding gift. After washing it, it fully changed shape and wasn’t flat so couldn’t be used anymore.
I contacted customer services who arranged collection the board and then said there would be a £90 fee to fix it and sent me an invoice for the shipping which they collected.
I said it wasn’t worth repairing the board given the high cost involved and they kept my board holding it hostage until I paid the delivery costs. It was never highlighted when they arranged collection that I would be liable to pay any delivery costs. So not only would they not fix the broken board but they also sent me an invoice for delivery!! It felt like they were just after yet more money from me.
I am left massively disappointed at what was a treasured wedding gift.

The Oak & Rope Company - Canterbury
J Y.
5/5

My wife is thrilled with her beautiful engraved oak bench from The Oak & Rope Company which our children bought for her 60th birthday! Janette personally delivered this on the big day and the bench is something that will bring such pleasure and my wife will treasure forever.
The bench is simple but elegant craftsmanship and we could not be happier - thank you!

The Oak & Rope Company - Canterbury
Vicky A.
5/5

Bought the multi frame with engraved message as a wedding present. Absolutely stunning, I am delighted! Ordering was simple and delivery was quicker than the estimate. Amazing quality. I know the recipients will love it. My first order from O&R Co but I will definitely order again. Thank you.

The Oak & Rope Company - Canterbury
Emma W.
5/5

Absolutely fabulous experience shopping at the Oak and Rope Company. The communications over such a delicate matter were handled perfectly. And the ashes of our gorgeous pup Ruby are now in the living room in a beautiful book end. Honestly I can’t recommend them more. Thank you x

The Oak & Rope Company - Canterbury
Vaida &. S.
5/5

Fantastic communication and customer service and a beautiful quality oak cork board! Also went above and beyond to get it out fast in time for my bothers birthday! He loved it! Many thanks 😀

The Oak & Rope Company - Canterbury
Elizabeth H.
5/5

Gorgeous, just beautiful, the engraved wedding frames and the matchboxes for wedding presents. Lovey company to deal with, so very helpful and kept in touch re my order. Thank you so much, will order again

The Oak & Rope Company - Canterbury
carkley1
5/5

We've bought a number of products from The Oak and Rope Company and have always been absolutely delighted with them - from a bespoke carving board, G&T boards, a lovely personalised doorstop for our son and daughter in law to a solitaire game. But today The Oak and Rope Company excelled themselves. I broke a glass candle holder in a now discontinued range and contacted the company to ask how I could find a replacement. Imagine my delight when one was put in the post and arrived the next day as they had a spare in stock and at no charge, now that's customer service. Our lovely candle holder is restored to pride of place. Thank you Gena. Great company, great service and great products. Highly recommended.

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