Spirit Energy - Reading

Gerald S.

Selecting a reliable installer for your Solar Energy is not a simple task, it can be fraught with disaster for the unwary. Therefore finding one with the right credentials is so important which is why my wife and I opted for Spirit Solar, primarily on a recommendation from our next door neighbour. His panels have been installed by Spirit since 2014 and are still working faultlessly today. With this in mind, and with three other companies' estimates at hand we chose Spirit Solar. It must be said they were not the most expensive nor were they the least.
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Our initial contact with Spirit Solar was with Sam who put together the package which was to be 16 solar panels on the roof together with the inverter and a Tesla Powerwall 3 battery in the garage.

After accepting the more detailed estimate, Natasha, our allocated project manager, swung into action arranging a visit with the Technical Engineer Justin, where we agreed the final cable routes. Next came the scaffolding erection. Two days later the installation team arrived. Jo Ari, Klem. Matt positioned the roof panels, Battery, Tesla backup Gateway 2 and interconnecting cables. On completion of the final commissioning my wife and I had a short demonstration of the installed units and explanation of the controlling Tesla App on the mobile phone.

All in all a very slick and efficient operation, moreover at a cost that was not overly expensive. Thank you so much Spirit Solar for a pleasant hassle free solar energy installation.

Simon N.

Highly recommended family-run business for anyone within 2 hours of Reading who wants a quality solar/battery installation. The technical sales people are technical first and very knowledgeable. You will get advice and a system design that works for your needs and not a sales pitch.

Unlike many national installers, Spirit employ in-house roofers and electricians, and everyone on the job was polite, cheerful, highly skilled, happy to answer any questions and were clean and tidy. The scaffolding sub-contractors they used for us were also excellent. Scaffolding was erected 2 days before the installation and removed the day after.

The system is working brilliantly already. As I write this, it has been commissioned for over 24 hours and we haven't needed to pull a single watt from the grid - the power generation on a cloudy March day is impressive and we should easily make the savings outlined in their proposal.

With a dedicated technical team for any post installation issues, plus a workmanship guarantee, I'm confident any problems we may have in the future will be dealt with quickly and effectively.

I can't recommend Spirit highly enough and suggest you call them for a chat and advice if you've ever contemplated solar. They won't give you any hard sell but will give you no obligation advice that could well save you a lot of money!

M&J W.

Outstanding service from start to finish.

I’m not one for doing reviews unless the service I receive is exceptional or diabolical, I’d rather spend my ‘review time’ contributing to Which? consumer association surveys.

I found Spirit Energy from the Which? Trusted Trader website following an enquiry with a different supplier who told me my roof was not suitable because it faced NE.
Spirits website is jam packed full of detailed information, very useful to me as this was my first foray into Solar/Battery for my home. After several phone calls to Tok I felt it was time to get serious, he visited my home and produced a couple of proposals. At no time did i feel in the least bit pressurised, however I needed to be sure how the system was to be installed so an on-site survey was carried out by Justin for us both to agree the cabling route from the solar PV to the Gateway & Battery. I had found other companies were only offering desktop surveys with the offer to agree location of equipment and cable runs on the day of installation which I did not feel I could accept.
The roofing team had the 18 panels installed on my roof in little more than half a day with the electrics installed a couple of days later (about another ½ day) and the system commissioned on the same day. The guys were all very courteous and friendly with the standard of workmanship, as i had hoped - first rate.
After commissioning a cosmetic issue became apparent with a few of the panels, Vishal worked with the manufacturer to resolve my concern and organised replacement of the panels in question before the scaffolding came down.
I’m now really pleased with my system. Halfway into the month of March 2025 and i am now generating more than 95% of my power needs with my Solar PV system.
I wanted to get this right first time so like me do your homework. For that you are going to need a company with a proven track record. Spirit Energy went above and beyond in helping me future proof my home.

Rodolph W.

Mark, Peace, Ben, and Simon (the electrical engineer) have taken excellent care of us. With our south-facing roof and the continuous rise in energy prices, choosing solar energy was clearly the best decision. Additionally, selecting the right system, ensuring professional installation, and having a variety of panels to choose from—along with securing batteries to be installed as soon as they reach the market, EV charger installation—are the reasons we decided Spirit Energy. This move also resulted in an impressive EPC rating of A.

Jorge G.

Excellent experience working with Spirit Energy. Communication was great from enquiry to completion. Surveyors, installers, etc were all very professional and required minimal input from me. The system they recommended works fabulously. Overall I’m very satisfied with the whole experience.

An opportunity for further improvement in the service could be cleanliness after the work has been done. They did some cleaning, but didn’t clear everything. I still found residues of brick and dirt from the roof that I had to clear myself, but not a deal breaker IMO.

Nick N.

I discovered Spirit Energy through the very informative articles in their website Knowledge Bank, which I highly recommend. Sam was then incredibly helpful and knowledgeable in talking through the options and recommendations for our particular circumstances, even though it turned out that we are outside their installation range. If you are near Reading, then please do talk to Spirit Energy - you will not be disappointed.

Cally P.

When looking for a company for our solar and battery storage system we spent many hours looking at reviews and websites, we found Spirit energy and immediately liked their small business ethos as well as the reviews, what really synched it was the speed in which they replied to my initial queries and their friendliness. From the absolute start, they gave clear information of the different options, guiding us to help us make informed choices about what would work for our family's energy needs. The process has been surprisingly smooth, with clear communication and timescales-which has been so useful to plan for. The scaffold team were incredibly friendly and polite and the panel fitters and electricians were wonderful too. Everyone I have met or spoken with from the start have been genuine, knowledgeable but more importantly for me-approachable. We were complete novices and there is so much information out there regarding renewable energy that its very easy to become overwhelmed, Spirit really helped me to understand the process and have delivered a really excellent service, its been a real pleasure!

Damian C.

After much research, and three companies quoting we selected Spirit Energy (not the lowest quote) because of the in-depth response, knowledge and advice. They also offered the products I wanted to buy. We needed an onsite survey due to the size of the system we wanted, this was then executed in delivery with updates over two days. Very nice installation team, no mess, friendly and efficient even though it was 30C outside. We took 10.5Kw system with a Tesla Power Wall, in fact just ordered another one now we have experienced the first one of course via Spirit Energy. I would recommend them, knowledgeable, not just trying to sell you PV but a solution at a reasonable price.

Update Jan 2025 - Post Sale Service - Had an incident with our Tesla Gateway 2, the mains incoming overheated the switch within the Gateway and it caused it to arc, which caused considerable damage to the device. The point here is the issues started at 21:30 on a Monday, I contacted Spirit Energy as this was urgent, the main supply was now , Telsa batteries would run out off power by 18:00 on Tuesday. By 9am Tuesday AM I had a call from Spirit Energy, they had an engineer being diverted, he arrived by 11am, and Simon informed us what he was going to do, he had all the spare parts with him, he kept us informed all the way to the final resolution which including registering the new Gateway 2 with Tesla, checking my Tesla App was fully working was approx. 4 hours onsite in total. The point here is don't just look at the price of an install, but the E2E life / support of the solution. PS: 2nd technical issue, I had a similar experience with our 3 year old Solar when the Inverter went faulty again great service through Spirit Energy to get that replaced and reconfigured. Maybe these have been bad luck, but things break, just think what you do when they do fail.