Palmer Snell Sales and Letting Agents Canford Heath - Poole

Kayvan B.

The letting team at Palmer Snell Canford Heath office, led by Glen Ricketts as Senior Branch Manager, has always delivered the best service when we had a change of tenants. Glen has always been prompt to market the property immediately, and the team has always found suitable tenants without delay.
Their success record is consistent and praiseworthy.
Highly recommend this brilliant team.

bob D.

Recently put my father's house on Canford Heath up for sale using Palmer Snell estate agents. Initially I was guided by Grace who gave good advice, with options that were available. She certainly seemed to know her business and was not 'pushy' in any way. From then until the eventual sale, I dealt with Zak from the same office. He was extremely helpful throughout the process, with good advice and guidance, with a great character and sense of humour. He eventually got us more than the guide price and a suitable buyer, in less time than we expected. Thanks Zak, Grace and all the staff in the Canford Heath office.

Holly W.

Kieran from the Canford Heath branch was so amazing getting us into our new place with no hassle and really quickly. He was incredibly helpful and made the experience brilliant. We are super grateful for all his help. The whole team went above and beyond for us

Chris A.

Palmer & Snell - instructed Sept, offer accepted Oct. Told our buyer had a cash buyer, not true. Ended up being in a chain. Exchange dates were moved from end of Jan to Feb to March but even at that point still no date. We gave an ultimatum re: an exchange date 7 days later and were called 2 days before to say chain has collapsed. They gave the keycode to the keysafe to contractors for the vendor without even telling us when the house hadn't been cleared of valuables. Their recommended solicitor was not pro-active at all and gave the same updates 1 month after the last time she had said the same thing. When the chain was slowing to a halt we were given 3 different reasons why the person at the bottom was causing it to be unreliable all completely different. The delays have cost us a fortune and after 5 months we have had to go back on the market. They refused to let us out of the contract unless we went with an agent affiliated to their group (which we have) when we launched a complaint about this nearly 2 weeks ago with Christchurch branch who had been courting me for a BTL I am completing on, we were promised an answer in 24-48 hours. That was 2 weeks ago on Weds and still no answer. But they have kept contacting to try and save the sale/ chain but thankfully the other agent has got us several offers in under a week from purchasers better suited to a fast completion and at asking price.

Coach R.

The service From Grace start to finish was great , she’s really responsive , got everything done when she said she would have it done by. Communicated over email and the phone whenever I had questions or she needed any information from me almost instantly. Replies were consistent and very quick. Would recommend if you’re selling your property to use Grace!

Katie O.

Recently I found myself & my young daughter looking for a new home to rent in the area due to changing circumstance. It was all very sudden, and I was very upset at the time.
The Palmer Snell team, and in particular Glen, have been absolutely amazing at trying to find a new home for us. We were able to view a property very quickly, and due to the fact I had rented with them for over 7 years, Glen was able to vouch for me with a new prospective landlord that I would be a good tenant to have in the property. I really feel he worked hard to make sure we got it!
Glen has been very kind, understanding, and extremely professional through the whole process & I can’t thank him enough for his help. I felt I could, and can, call the office anytime to have a chat with him about any issues, or just if I have a question.
It’s so nice to feel you have great people like that on your side, when life can change so suddenly.
We will hopefully be moving into the new property in about a weeks time, and I can’t wait to start afresh.
Thank you Palmer Snell Canford Heath.

Tayler M.

We were lucky enough to have Kieran Uphill help us find our home. He worked hard to make the process as quick and easy as possible. Thank you so much for all you did Kieran!

Danni H.

Booked a viewing on a flat last week and met Russell from the Canford heath branch. Very helpful and laid back! No matter how many questions I asked or emails sent he would always reply with an answer.
In just a week and a half Russell has managed to get all paperwork done and I’m ready to move!

Quick and friendly service.