One Stop Chilli Shop - Portsmouth

One Stop Chilli Shop: A women-owned business offering diverse culinary products

Location: Situated at Unit 1 Hilsea Industrial Estate, Limberline Rd, Hilsea, Portsmouth PO3 5JW, United Kingdom, One Stop Chilli Shop stands out as a one-stop shop for food enthusiasts. The shop's accessibility and wide range of products make it a go-to destination for both locals and visitors.

Contact Information: For those wishing to reach out, the shop can be contacted at 2392000458 or visited online at onestopchillishop.co.uk.

Overview: As a multifaceted business, One Stop Chilli Shop specializes in various food-related services and products. They are not only a food product supplier and condiment supplier but also a food manufacturer, fruit and vegetable store, wholesale distributor, and grocery store. Their expertise extends to being a spice store, offering a comprehensive range of culinary essentials.

Specialties:
Food Products Supplier: Known for consistent quality, they supply a variety of food items.

Condiments Supplier: They offer a wide array of condiments, ensuring customers can find the perfect match for their dishes.Food Manufacturer: With their own manufacturing capabilities, One Stop Chilli Shop can produce unique and specialty products.Fruit and Vegetable Store: Fresh produce is a cornerstone of their offerings, catering to health-conscious customers.Fruit and Vegetable Wholesaler: They distribute fresh fruits and vegetables to other retailers, supporting local agriculture.Grocery Store: For everyday essentials, customers can find a selection of groceries.Spice Store: Specializing in spices, they cater to those looking to add authentic flavors to their cooking.

Additional Points of Interest:

• Owned by Women: The business is proudly identified as women-owned, adding a unique personal touch to their operations.
• Accessibility: The shop is wheelchair-accessible, with facilities including accessible toilets and seating, making it inclusive for everyone.
• LGBTQ+ Friendly: One Stop Chilli Shop welcomes everyone, creating a safe space for all genders and sexual orientations.
• Payment Options: Accepting various forms of payment, including credit and debit cards, as well as NFC mobile payments, ensures convenience for all customers.

Customer Opinions: With 66 reviews on Google My Business, the average opinion of customers is 3.6 out of 5, indicating generally positive experiences. Some highlights include a loyal customer praising the consistency and quality of their chillies, the excellent communication with customer service, and timely deliveries even on short notice.

Customers frequently commend the shop for its wide variety of fresh chillies, which are essential for making homemade hot sauces. The shop's commitment to quality and customer satisfaction is evident through the positive feedback received, with many customers expressing satisfaction with both the products and the service.

Recommendations: For those interested in exploring fresh chillies and spices, One Stop Chilli Shop is an excellent choice. Their ability to deliver products consistently throughout the year is a significant advantage, especially for those passionate about cooking with authentic flavors. The shop's inclusive environment and convenient payment options further enhance the customer experience.

In conclusion, One Stop Chilli Shop is more than just a shop; it's a community hub for food lovers, especially those interested in chili peppers and spices. Its strategic location, diverse product range, and commitment to customer satisfaction make it a standout business in Portsmouth.

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👍 Reviews of One Stop Chilli Shop

Tim B.

5/5

I've been buying fresh chillies from One Stop for a while now and making banging hot sauces. I can't find any other company in the UK that has consistent good quality chillies all year round. Their prices are the best and I have had excellent communication with their customer services. I asked for a Friday delivery this week and this is what I've got. Thanks.

Neil T.

5/5

I am delighted with my order. The customer service was second to none, and the communication and customer care stuck out. I have just blended my fermented hot sauce from this order, and it tastes amazing!! Thank you, I will be back,
Kind regards,

Neil

Matt V. D. G.

2/5

Ordered fresh habaneros as other varieties were out of stock. Been waiting a week for confirmation of shipping and rang today only to be told they have none in stock. Wouldn’t have ordered had I known this so asked for a refund. Will wait to see if the refund comes through before updating my review.

Paul S.

1/5

Placed an order on 17th January, not shipped yet. Used Contact Us on website. You guessed it. No reply. Hoping this may mean I get an update on my order. I certainly wouldn't recommend thus company based on my first experience. May need to contact bank and get a refund

Response

You have taken my money, here is my order. Why lie? Refund please

Dave S.

5/5

I buy fresh chillis to pickle with a honey and vinegar brine and they taste fantastic I try to get to the shop if I'm passing but often get them delivered always a prompt service from DPD

Jonathan F.

5/5

Lovely people, they actually make the product on site. Huge choice, and everything is top notch. If you want he very best, then it’s like to come from a small business like this, very focused, driven by quality above all else. Probably the best hot sauces around, definitely the best chilli jams that are incredibly subtle yet remaining hot. They also sell great coffee beans……

rob H.

1/5

Awful service. I called to chase a missing order and I was told that I would be put on hold while they looked into it, the advisor then hung up on me (presumably because they don't know what's happened to my order). Tried calling back repeatedly but there is now no answer. Do not buy from this company, incredibly slow to fulfil web orders (if they even bother posting), slow to respond to e mails and shocking poor customer service over the phone.

Leema S.

1/5

These are NOT scotch Bonnets these are clearly African peppers! The skin is thick and absolutely no fragrance of a bonnet whatsoever! Very annoyed and have queried my order and will be asking for a refund! Some of us know our chillies!
RESPONSE* If you bothered to checking your inbox or your WhatsApp messages you would see I have already sent messages as soon as I received my package! No point offering a WhatsApp comms service if you just ignore them. Funny how you responded very quickly here though! I make my own Naga and scotch bonnet pickle and these 'scotch bonnets' are have neither the taste nor the fragrance of a bonnet. I can see from past reviews I am not the first to be disappointed by your 'certified bonnets'.