Mole Country Stores - Canterbury - Canterbury

Mole Country Stores - Canterbury

Mole Country Stores is a prominent and well-regarded retail establishment located in the heart of Canterbury, United Kingdom. It serves as a vital one-stop destination for a diverse range of agricultural, equestrian, pet-related, and general merchandise needs within the local community and beyond. This store stands out for its comprehensive offerings, excellent customer service, and commitment to providing essential goods and conveniences to its clientele.

Location and Accessibility

Nestled on Broad Oak Road in Canterbury (Postal Code CT2 7SN), Mole Country Stores is easily accessible from various parts of the city and surrounding areas. Its strategic location places it within reach of both urban convenience and rural environments, catering to a broad spectrum of customers, from local residents seeking everyday supplies to farmers and equestrians requiring specialized equipment. The store is thoughtfully designed with accessibility in mind, featuring a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring that shopping is convenient for everyone. A free parking lot and on-site parking facilities are available, providing ample space for customers arriving by car, which is often the preferred mode of transport for this type of retail destination.

Range of Specialties

What truly distinguishes Mole Country Stores is its extensive catalogue of products catering to multiple interests and needs. It functions effectively as a multi-category marketplace under one roof:

1. Farm Equipment Supplier: Offers a significant selection of farm machinery, tools, and associated implements essential for agricultural operations.
2. Farm Shop: Supplies fresh produce, farm essentials, and goods directly catering to the needs of farmers and farm households.
3. Garden Center: Provides a wide array of gardening supplies, plants, tools, and outdoor equipment for home gardeners and professional landscapers.
4. Equestrian Store: Recognized as a key supplier for the equestrian community, offering saddles, bridles, tack, horse care products, and potentially riding apparel.
5. Christmas Store: Typically stocks a dedicated range of festive decorations, gifts, and party supplies leading up to the holiday season, contributing to its year-round appeal.
6. Pet Food and Animal Feeds: A crucial section dedicated to the nutrition and well-being of various domestic animals and livestock, offering a variety of high-quality feeds and supplements.
7. Pet Store: Supplements the animal feed section with a selection of pet supplies, bedding, accessories, and potentially other pet-related merchandise.

This remarkable diversity allows customers to fulfill multiple shopping requirements in a single visit, saving time and effort. It's a place where the needs of farmers, gardeners, animal keepers (both professional and amateur), and families seeking general goods converge.

Customer Service and Facilities

Customer feedback consistently highlights the friendly and helpful nature of the staff. Reviews frequently commend the polite service and the willingness of employees to go above and beyond to assist customers, even when they don't have the requested item in stock. Specific staff members are sometimes mentioned by name (like Jack in one notable review), indicating a personalized level of service and recognition within the team. This positive interaction contributes significantly to the store's appeal.

Logistically, the store offers delivery services, providing an option for customers who prefer home delivery, especially useful for bulk orders or larger purchases. On-site services are available, further enhancing the customer experience. The store accepts various forms of payment, including major credit cards and NFC mobile payments, ensuring convenient transaction options for modern shoppers.

Reputation and Community Role

Mole Country Stores has built a strong reputation in Canterbury and the surrounding region, evidenced by its significant number of reviews (527 on Google My Business) and a high average rating (4.3 out of 5). This combination indicates a sustained level of customer satisfaction over time. Customers appreciate not only the product range but also the overall shopping environment and the reliability of the service provided.

As a key player in the local economy, Mole Country Stores serves as a valuable resource for the agricultural, equestrian, and rural communities connected to Canterbury. It's more than just a shop; it's a hub for essential supplies and a point of contact known for dependable service, making it a recommended choice for anyone seeking farm, garden, equestrian, pet, or general merchandise in the area. The blend of specialist knowledge, customer-friendly amenities, and a wide selection of goods solidifies its position as a go-to destination in Canterbury.

For individuals seeking a comprehensive source for their farm, garden, animal care, or general retail needs in the Canterbury area, Mole Country Stores presents an excellent option. Its wide product range, combined with reliable service and accessible facilities, makes it a noteworthy destination.

👍 Reviews of Mole Country Stores - Canterbury

Tracey N.

4/5

First time visiting this store. It has plenty of animal feed and products for sale, I was very impressed with the variety on offer. They also sell a limited amount of clothing, riding gear, cleaning solutions etc. The staff we encountered were all nice, helpful, and polite.
Would highly recommend for any of your animal needs.

lewis B.

5/5

Jack is an absolute credit to this store, always happy to help and really went the extra mile for me when he didn’t have to. Thanks again Jack.

Serghei L.

5/5

The workers are very kind. I was looking for a chemical solution to wash my sidewalk at home and I found it only from them of very good quality!

Gareth B.

5/5

Cracking store for outdoor enthusiasts.
From farm gates to gun sleeves. A superstore for those with farming at the heart.

Belinda N.

5/5

Very helpful and useful advice from Tora this morning. We didn’t know where to start with putting up electric fencing but Tora sorted us out easily. Highly recommend.

Steve T.

5/5

best place for animal food and products. Chickens, horses, sheep, cats and dogs. Also loads of other things for farming, small holding or garden needs.

Kimmi V. (. V.

4/5

Lots on offer for an array of animals including domestic pets aswell as livestock. Purchased a few treats for my friends rescue horses and also grabbed a puddle jumping suit for my 7 year old boy which I was delighted with as have been looking for one everywhere. Staff are friendly and the their is ample parking

Al C.

5/5

I went for an early Christmas tree (might as well brighten the place up early, given there's not much else to be cheerful about). Staff were excellent: helpful, friendly. Store had taken solid covid precautions (which apparently some customers are unhappy about - it's safety, people!) so overall a good experience.