McTaggart Group - Dalry

Andrew R.

The absolute worst customer service experience imaginable not to mention the shameful workmanship.

I was given the keys to my property back in March 2020 and the amount of issues I have had is obscene. I have had windows installed that had to be replaced on three occasions due to arriving with massive score marks across them. The ceiling had to be fixed on three occasions due to water seeping in. I have had several kitchen units that had to be replaced due to a variety of reasons (scrapes, marks, out of alignment). I also had a huge snagging list that has taken an age to work through due to ‘delays’ with suppliers - yet during this time they continue to build property around those who have already moved in.

From talking to neighbours it is clear that I am not the only one in this position - it is at the point we’re they now just ignore my emails. As soon as they have your money they simply do not care.

I would strongly advise anyone looking to purchase a new build property to stay clear of McTaggart Construction.

Ting Y.

Very unresponsive. We had issue with radiator valve simply not working, for such a simple problem it has been fixed since I first reported which over a year ago. I recently reported this issue again and again no response and it’s been a month now. Very disgraceful!

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no one attended on 10th August. Can you confirm if you actually came?

Ross D.

We bought a home from Mctaggart and were promised all snagging issues would be completed. Myself and partner are not being fussy here they have left things in a terrible state.
Emails and phone calls to no avail.
I fear legal action is our last hope.

Duffy P.

Dear Mctaggart.
Just to say a massive thanks to all who sorted the problems at our house. Your assistance was fantastic and very professional. Your staff are very professional and helpful. Fully recommended from our family. M

Robert D.

Very nice staff

Steven H.

Fiona L.

AMEH O.