Lower Barn Farm - Rayleigh

Gemma Blackham

We can’t thank lower barn farm for helping and advising us on the best wood burner to go for in our house and also Essex burners for coming and fitting it for us. From start to finish the experience of buying our wood burner has been easy by Luke, Dom and Liam were very professional and have given us the best advice. We are absolutely blown away and dreams do come true we’ve wanted one for years.
Thanks for making this easy for us!

Sandro Fantini

Was a great experience, the team spent alot of time ensuring we chose correctly and costs we very good. The fitters were excellent very professional and talked us through the full fitment and then once fitted took the time to demonstrate how it works.
Really happy and would highly recommend.

Chris Chambers

Awesome company!
We had a multi-fuel burner fitted, which needed the old fireplace opening up, new steel lintel to support, fully rendered inside and plaster finished around it.
Guys were super-professional, right the way from Sale (Nick, very helpful and knowledgeable...and patient!) to pre-install survey and QA (Andy: Surveyor and adviser for what will be best for us) to fitting (Paul and Ben, who kept dust to a minimum, worked really hard and gave us a good tutorial on how to use the new toy)

Will use again: got our yearly chimney sweep and burner maintenance planned in already, and will be back there to buy some new fireplace tools, logs, kindling.

Very happy customer here indeed - definitely recommend.

Sam Bell

Soo handy and thay have a lot of stock to hand and are always happy to help you

June O'Dwyer

£100 price increase !

Went to the fireplace shop, saw a gas fire priced at £694 which we wanted to buy. Picked up the price display marker and took it to the sales staff, after a phone call it was decided that there were no more fires of this type at the manufacturer's. We asked if we could buy the one on display, attached to where we had picked the price tag up from. The sales girl went off to ask her manager. She came back and told us that we could buy the one on display but that the price tag was wrong, it would now cost £795. We asked to see the manager, "yes" he said, "it should be £995 but we will sell it for £795. "that can't be right the price tag says £694, its just gone up by £100", we asked to see his boss. The boss, Lorenzo came out armed with a print out from the citizens advice bureau web site, "we cant sell it for less than we paid for it, you can buy it for £795" was the short of the conversation. We left, no purchase for us, no sale for them. What a dishonourable way to do business.

Juliet Thompson

I had a log burner supplied and fitted by lower barn farm. It was effortless and the fitting team Dominic and his mate were the best workmen I have ever come across, they were polite, helpful and did a fantastic job. Well done!!!!!

Tierney Hill

Lovely staff, came in at busiest time and still got seated immediately. Staff were very apologetic about it being completely manic and suggested food could be up to an hour wait. I dont think we waited more than 30 mins from sitting down. Lovely breakfast too!

Preston Lovegrove

I recently purchased a log burner from Lowbarn Farm.
It arrived quickly and was well packed
Unfortunately due to the fact I didn’t check the size before purchase it was not suitable for our use!!
I expected to be stuck with the stove but I was extremely surprised when I spoke to Luke the manager who made the return and refund so easy and simple!!
So well done Luke and Lowbarn Farm for a great Customer Service and a great returns policy
Thanks for a great experience
Preston Lovegrove/ North Yorkshire