LloydsPharmacy - Halesowen

LloydsPharmacy: A Comprehensive Overview

For individuals seeking reliable and accessible healthcare solutions, LloydsPharmacy stands as a prominent and established provider within the United Kingdom. Located at 11 Peckingham St, Halesowen B63 3AW, this multifaceted business offers a comprehensive range of services encompassing pharmacy, cosmetics, and medical supplies. Furthermore, LloydsPharmacy demonstrates a strong commitment to mental health support, broadening its impact on community well-being. The telephone number for direct contact is Phone: 1215501374, and prospective clients can access detailed information and services on their official website: Website: lloydspharmacy.com. This detailed overview aims to provide potential customers with a thorough understanding of LloydsPharmacy’s offerings and accessibility.

Key Features and Services

LloydsPharmacy distinguishes itself through a diverse suite of services tailored to meet varying healthcare needs. At its core, the pharmacy provides prescription fulfillment, dispensing, and consultations with qualified pharmacists. Beyond traditional pharmaceutical services, the store houses a carefully curated selection of cosmetics, catering to a wide range of beauty preferences, and a substantial inventory of medical supplies, including over-the-counter medications and personal care items. Notably, LloydsPharmacy has expanded its focus to include specialized mental health services, offering access to therapists and support programs.

Location and Accessibility

The Halesowen branch, situated at 11 Peckingham St, Halesowen B63 3AW, is strategically positioned to serve the local community. Crucially, the location is designed with accessibility in mind. Wheelchair accessible entrance ensures that individuals with mobility impairments can navigate the premises with ease. The store’s commitment to inclusivity is further demonstrated by its recognition as an LGBTQ+ friendly and transgender safespace, fostering a welcoming environment for all customers.

Payment and Convenience Options

LloydsPharmacy accepts a variety of payment methods to facilitate seamless transactions. Customers can utilize credit cards, debit cards, and NFC mobile payments, enhancing convenience and flexibility. The emphasis on customer convenience is further reinforced by offering both in-store pickup and delivery services, catering to diverse schedules and preferences. The store operates during standard business hours, providing ample opportunity for customers to visit and access the services they require.

Customer Feedback and Reputation

Currently, LloydsPharmacy has garnered 27 reviews on Google My Business, offering a valuable insight into customer experiences. The average opinion stands at 2.6/5, suggesting areas for potential improvement while acknowledging positive aspects of the service. While the average score warrants attention, it’s essential to consider the diverse range of customer experiences reflected in the individual reviews. These reviews highlight both positive interactions with staff and instances where service could be enhanced.

Additional Points of Interest

• In-store shopping: Offers a traditional retail experience with personalized service.
• Comprehensive range: Provides a diverse selection of medications, cosmetics, and medical supplies.
• Mental health support: Access to therapists and support programs demonstrates a holistic approach to well-being.
• Trusted brand: LloydsPharmacy benefits from a long-standing reputation for quality and reliability.

In conclusion, LloydsPharmacy at 11 Peckingham St, Halesowen, presents a valuable resource for individuals seeking a comprehensive and accessible healthcare provider. Despite a currently moderate average customer rating, the store’s strategic location, diverse services, and commitment to inclusivity position it as a noteworthy option within the UK’s pharmacy landscape. Further investigation of individual customer reviews can offer a more nuanced understanding of the customer experience.

👍 Reviews of LloydsPharmacy

Zakir H.

1/5

Worst pharmacy experience ever I had. Avoid this one if you don't want to waste your time. Appointment booked online a week ago. Received a reminder email a day before the appointment. Just called the pharmacy to find out if its possible to change the time of the appointment. At this point the receptionist informed the appointment won't take place as the lady who deal with this is away for a week. What a nutters. If I didn't call then I would have gone to the appointment as normal and find out the lady isn't available.

James W.

1/5

Disgusting attitude! Was told they would order our prescription in for the next day and would be called if there was a problem. Went to fetch it this afternoon and was told it's been lost. No phone call, no apology and the worst customer service I have ever had in a pharmacy. which bare in mind the medication is for a 2 year old, the way they have handled this particular situation is nothing short of embarrassing. STAY AWAY. Formal complaint will be going in.

John D.

1/5

Very rude shop assistant, they seem incapable of reading a name and prescription off a computer screen. I asked them to recheck it, they couldn't find it and they told me to recontact my doctor's. The doctors said they had sent it the previous day. I told the chemist this, and she checked it again, surprise, surprise! They found it this time! I got no explanation or apology.

When people bring a prescription in they tell them to come back the next day. It only takes five minutes to dispense some tablets, so the inconvenience of coming back the next day seems a bit much.

This chemist used to very efficient, but if you read the recent reviews it has gone right down the nick.

Surely Lloyds management should notice this and take action. Or don't they really care?

Tom L.

5/5

My wife and I have been dealing with Lloyds in Halesowen for many years. The staff are highly professional and have provided a efficient helpful service . They have treated us with dignity I would highly reccommend the branch of this company.

Fiona E.

1/5

Very rude pharmacist, the way she speaks to people is distgusting, they don’t deserve any custom. The previous pharmacist was lovely
Shame they changed to this one
I will be taking this further as she needs training on customer service

Michael C.

1/5

Absolute joke. Usual pharmacist is lovely friendly and helpful. I arrived at 1.05pm and was told wait till monday for your medication.
NOT A NICE LADY. AND IT WAS THERE FAUKT TO START OFF WITH THAT THEY WASNT READY

Bruce B.

1/5

Used this pharmacy for my regular prescription and every time I have had to wait over 20 minutes. The reason given is because they are short staffed I will not be using them again

Jill H.

1/5

Not a good pharmacy. Always wait ages. Prescription never ready. Wrong medication given. Customer called "Mr. What's his face" within earshot of everyone. Very rude.