Hotel Complimentary Products Ltd | Luxury Hotel Toiletries Supplier - New Romney

Roy N.

Dion and the team consistently deliver exceptional service and high-quality products to us at The Arden Hotel & Leisure Club. We're particularly delighted with our new in-room, personally branded toiletries — a fantastic touch that enhances our guest experience.
Thank you Dion and the HCP team!

Jakub J.

We have recently introduced the Emberton Cheshunt Hotel Safety 2 in 1 Digital Steamer & Iron in our hotel rooms, and the feedback from our guests has been fantastic. The device is incredibly easy to use, combining both steaming and ironing functions in one compact unit, which our guests really appreciate. Its intuitive design means anyone can quickly refresh their clothes without any hassle, making it perfect for travelers on the go.

We’re delighted to offer such a practical and user-friendly solution that our guests truly enjoy!

We are very much looking forward to working with HCP in the future again.

Jakub Joubert
Executive Housekeeper
The Londoner Hotel

Sarah R.

Fantastic customer service from Megan Spicer. Very friendly and professional. I have ordered numerous products, including towels and marula soul welcome packs. All very good quality and despatched promptly. Thank you Megan, I will be returning in the future to order more.

Natalia B.

Amazing customer service from everybody and nice products. i was in contact with Megan , she is very friendly and professional, always happy to help.

carol S.

Re supply of 25g platinum soap this is a lovely little l soap I found it had a calming comforting effect on my difficuly skin. It contains unusual items eg geraniol linalool.HCP answer ed my query so fast and very kindly offered me complimentary supply.

Victoria J.

Megan Spicer was very helpful with my small order. Would definitely recommend HCP. If o need anything else I’ll be back.

kiran V.

I placed an order online for our small hotel as the selection seemed good , the only confirmation I received from there side is an email from world pay when I made the order nothing else . No more information provided . Then I called to find out and was told it will be latest Tuesday via DPD and it’s Tuesday today and I called back as still haven’t received the products but lovely Ashley lied straight away and put the blame on DPD and said that the parcel is rerouted and they have nothing to do with it ,wasn’t even ready to take the feedback all this while DPD haven’t even received it on there end. I tried to contact again then they wouldn’t pick up the phone . So be careful while placing your orders via this company . I am stuck with these people who lacks professionalism and customer service and choose to lie rather than accepting mistakes.

Victoria S.

We have started the project a few months ago and it’s been a pleasure working with Dion at HCP. Proactive customer engagement, creativity, good communication, attention to our requirements that we've received are much appreciated. We will definitely continue our business relationship with HCP in the future. Victoria Skrebneva and Sylvia Turner ScentElite Ltd