Helios Homeopathy Ltd - Tunbridge Wells

Joe Brown

Ordered on December 29th. Today is January 8th and my order has still not been dispatched. I realise it's the holiday period but orders are supposed to be sent next day by 1st class post. I contacted Helios who told me the item was out of stock and would be coming in the next two days.

I replied that it was poor service to just leave me in the dark about it being OOS and they said they were busy, had staff issues etc and that my order had 'slipped through the cracks'.

Still waiting for my order to be sent. Needless to say I won't be back to purchase from a company that can't even get basic customer service right.

Anne Davies

I was very impressed with customer care and advice I received at Helios today . I have ordered remedy’s and a rub on cream for sore aching shoulders which works very well. Remedies arrive quickly usually within 2 working days and are of a high standard . I asked for labels to have a large print due to sight impairment and it’s no problem for them . I can recommend this company.

Red Panda

Excited to try this product, as it comes highly recommended and especially as another brand, I'd tried, didn't work as hoped. However, I found the person who served me at the counter today at Tunbridge Wells, somewhat patronising, repeatedly insisting that I really needed the services of one of their Homeopathic practitioners, when I am already well versed in Homeopathic remedies and knew which ones I needed. That said, I feel a more positive result from taking this brand of Cell Salts.

Pinaki Bhattacharyya

This store is recommended by homeopaths around the world where homeopathy meds are not easily available. As a result, I mostly get my meds from them while living in Canada. No doubt they are not only quality meds and affordable, but their customer service standard is also above par. But there is one problem, the carrier they choose and/or their Canadian partner are at times tardy enough to cause delay in delivering these meds in Canada beyond reasonable margins, and it is not just Customs, which keeps the patient and their families guessing and waiting, adding to their miseries. Wish they can add more options to their list of shipping partners.

Domnita Neagu

Excellent company. I have been using it (intensely ) for over 10 years. Receptionists are ways helpful, knowleagable and supportive. The range of homeopathic remedies is excellent. Thank you for such a great resource !

K&K

I ordered £25 of products to take care of wild foxes with mange , unfortunately they won’t eat anything with the drops in and was a completely waste of money and time. The foxes are not better and I’m going to find the one time tablet( BRAVECTO) from fox charity that cures mange straight away, wild fox places send it FREE of charge for people that feed wild foxes.
Do not waste money on here.

kurtis white

paid for next day, it never got here. when i phoned thay told me i had to ring royal mail, thay have told me the sender still has the item. now asked for a refund, very Disappointing

Janeki Vyas

I've been using Helios in Tunbridge Wells for almost 5 years for me, my cats and dogs; for all our health and wellbeing experiences. I love how they go above and beyond to help with love and care.