Gaziantep Patisserie Enfield - Enfield

Dailiena M.

I would like to give a review based on my experience. I was a bit worried at first based on the reviews, but I decided to give it a go and I have to say I was not disappointed at all with this cake shop. I ordered a birthday cake for my daughters 6th birthday. The service was so professional and they very very helpful and friendly. My cake was made in a day and it was beautiful and delicious, everyone at the party asked for more cake.
I’m very thankful and pleased with the great job of their chef. I do recommend this cake shop 100%.

Patel J.

I order chocolate cake and his make something different. I m not happy every year I order 12 cakes from this shop. But this time is disappointing to me. Now I never go again.

Mima R.

Saturday this morning we brought a cake for birthday party. When we gave everyone a slice no1 could eat it the cake😔😔 had a smell and tasted sour at the bottom. Cake textures so dry no moist at all. So disappointed god knows how long the cake was sitting there coz it was definitely not fresh. Cake went to the bin 😔 never again buying from there.

Didi D.

I ordered the cake a day before and she gives me the cake what she have it left at shop for so many days ago and didn’t say sorry or something but just trying to lying

athina L.

Unprofessional and liars!!!!

I visited this patisserie yesterday because I wanted to order my first born child's first birthday cake. All this is very exciting so I had searched for the cake months ago and I had a photo of what I wanted (colours and decorations). I hadn't ordered a customised cake before so I asked my very close friend who had an older child and I knew that she ordered before a customised cake. This friend ordered a week ago and recommended this patisserie to another friend who ordered a week ago. They both bought the same size cake for £95 but different theme.

I entered in the shop and I said to the lady there that I would like to order this cake. (Please find attached the photo.) She asked me for how many people is the cake and I said 10-12. She said that you should do the small one ( she pointed at the simple cakes in the fridge) and she explained that it was the 8 inches. ( I had no idea about the inches, I didn' t have this knowledge about the cakes anyway) . I agreed though as 10-12 people won't eat a big cake. I asked for the cost and she said £120. I said to her that a week ago my friend ordered a unicorn cake for 10 people and she paid £95. Then, she said that this is impossible. That cake costs £120. I texted my friend immediately and I showed her the text and a photo of my friend's cake as I am not a liar. Then, another lady explained that they made a mistake and they made a build up unicorn for my friend and they didn't add that in the price by mistake. ( I completely understand this) . However, the lady told me that the cost is £120 for that size, the smallest size, 8 inches. If she was professional she could say, the cake costs £95, the size of your friends cake which was anyway the size that I wanted as we will be 10-12 people as well costs 95. In addition, she should have said : if you want us to just add a build up lion ( that my cake had- please find the photo attached) it will cost £10 or 20 or 30 pounds more. I am happy to pay for my child's FIRST BIRTHDAY cake. I am neither crazy nor stupid. You can't make up the price in the moment. You should have standard price for example the cost is £95 for 8 inches, £105 for 9 inches, £120 for 10 inches etc. What happened today was unprofessional. It is unfair! How would you feel if two friends of yours go to a shop, they recommend the shop, they give you details about the product and then when you go to the shop the people there tell you completely different things and make you look stupid and a liar? How would you feel? Unfortunately, from my experience today the communication with the client is very poor in this patisserie.

I told them that I am going to give them a bad review as I am not happy.

They even called my friend to say that I can't give a bad review as I didn't buy anything from their shop. Thanks God I didn't eventually buy anything. They also said that I shouted. I used a firm voice but I didn't shout! I was veryyyyyy disappointed as I went there for a happy thing , a good reason! I was also angry as I drove from Tottenham there with an 11 months old for nothing. They also said that I wanted the bigger size. How would I ask for the bigger size when we will be 10-12 people? I am not going back again! There are many shops in London which make fantastic cakes!

I lost my time today but you lost a client who could buy 3 customised cakes per year.

Gabriela L.

I know this place since it was opened years back. I came here very often because I love the food, the place is nice and clean and the staff are very friendly, have good communication skills, also they take time to listen when you order something .The staff suggest many options in case you are not decided what you preffer to eat or drink.All the food , cakes, ice cream are fresh, I love the way that is presented and served.I love to have a nice cup of coffee in the mornings after night shift.
Any time of the day you go in this place, you are wellcomed with a smile , this makes you feel good ad that is why I will continue to enjoy my time in Gaziantep Patisserie.
Congratulations to the Owner, Manager and all the staff that are involved to make my days better than they are.I will continue to order birthday cakes, I will continue tospend my time here as
I always came out with positive vibes! : )
Respect from Gabriela

Gia

Came here yesterday evening with friends. Service was basic. The turkish deserts we're not fresh. Ice cream was off and had a bad smell. Not coming back much better turkish tea cake shops. If I can give 0 stars, it would be perfect. When we complained, the young girl working there told us it's how ITS meant to be. Well, being turkish myself, I know exactly how the deserts are meant to be. Terrible experience AVOID THIS PLACE... the deserts are not fresh, and they are selling cakes and Turkish baklava that's gone off. I definitely will not be coming back, and my problem was with your deserts and ice cream being off, not fresh
I dont have a problem with customer service or your staff.

Megg D.

I was invited to a birthday, they ordered a cake here and spent 100£!!!! .
The cake was absolutely disgusting and the coloring they used was out of date or something else was wrong as it had a strong weird taste !!
This is not all ! She took a piece of the cake and went back to the shop and the “chef” was in holiday so they couldn’t give a refund ( as they should) .
Basically she paid 100£ for a cake that ended up in the bin .
I’m doing this review as this cake made me vomit 🤮 .