FoneXtras Sunderland - Sunderland

Introduction

Nestled within the bustling heart of Sunderland, FoneXtras is a beacon of tech support and repair, offering a lifeline to those in need of swift and reliable mobile device assistance. Situated in the city's premier shopping destination, The Bridges Shopping Centre, this mobile phone repair shop has been serving the local community and visitors alike, ensuring that their digital companions are always in prime working order.

Main Services

FoneXtras Sunderland is renowned for its comprehensive range of services, catering to a broad spectrum of mobile device issues. Their expertise extends across various brands and models, ensuring that no device is left helpless. Here's a list of their primary services:

• Repair Services: FoneXtras specializes in fixing a multitude of issues, including but not limited to, cracked screens, charging port faults, microphone and speaker problems, and camera malfunctions. They are also adept at resolving software-related concerns and water damage.
• Unlocking Services: In need of unlocking your device? FoneXtras offers swift and secure unlocking services for most mobile networks.
• Data Recovery: Accidentally deleted important data or suffered a sudden hard drive failure? FoneXtras' data recovery services can help retrieve your precious files.
• Accessories: Apart from repairs, FoneXtras also stocks a wide range of accessories, such as phone cases, screen protectors, chargers, and earphones, to help you maintain and enhance your device's functionality.

Location and Access

FoneXtras Sunderland is strategically located at Unit 12, The Bridges Shopping Centre, Sunderland SR1 3DR, United Kingdom, ensuring easy access for both pedestrians and vehicle owners. The store is situated on the upper level of the shopping centre, near the entrance to Primark.

Transportation: The Bridges Shopping Centre is served by numerous bus routes, with the closest stops being mere minutes away. Sunderland railway station is also within walking distance, approximately 10 minutes away. For those traveling by car, the shopping centre offers ample parking facilities in its multi-story car park.

Featured Characteristics

FoneXtras Sunderland boasts an array of unique characteristics that set it apart from other mobile repair shops. Some of these include:

• Wheelchair Accessibility: The store is designed to be wheelchair-accessible, ensuring that everyone can enjoy their services without barriers.
• Convenient Payment Methods: FoneXtras accepts a variety of payment methods, including credit and debit cards, as well as NFC mobile payments, for added convenience.
• Professional and Courteous Staff: FoneXtras' team of technicians are not only highly skilled but also committed to providing excellent customer service, ensuring that every customer leaves satisfied.
• Swift Turnaround Times: Where possible, FoneXtras strives to offer same-day repairs and replacements, minimizing the inconvenience caused by a malfunctioning device.

Practical Information

For those eager to get in touch with FoneXtras Sunderland, they can be reached via phone at 1914476490. Alternatively, customers can visit their website at fonextrasbooking.com for more information about their services or to book an appointment online. The store is typically open from 10:00 AM to 5:30 PM from Monday to Saturday, and from 11:00 AM to 5:00 PM on Sundays.

Positive Aspects from Reviews

FoneXtras Sunderland has amassed an impressive 206 reviews on Google My Business, earning an average rating of 4.9/5. Among the glowing reviews, several positive aspects consistently stand out:

• Expertise and Knowledge: Many customers praise the technicians' deep understanding of mobile devices and their ability to diagnose and resolve issues efficiently.
• Customer Service: FoneXtras' commitment to exceptional customer service is evident in the numerous reviews that commend their polite, patient, and helpful staff.
• Competitive Pricing: Customers appreciate FoneXtras' transparent and affordable pricing structure, often comparing it favorably to other repair shops in the area.
• Prompt Service: Several customers have lauded the store's quick turnaround times, with many devices being repaired and returned the same day.

One customer, Bibin, had a particularly positive experience, stating, "Bibin was very helpful. I arrived with a faulty phone and, to save me money, he recommended I go to a different shop to buy a new phone instead of getting my current one fixed at his." This testimonial highlights FoneXtras' dedication to putting customers' best interests first, even when it means referring them to a competitor.

In conclusion, FoneXtras Sunderland is more than just a mobile phone repair shop; it is a trusted haven for tech-savvy locals and visitors alike, offering a comprehensive range of services, unparalleled customer care, and competitive pricing. Their commitment to excellence has earned them a sterling reputation and countless satisfied customers.

👍 Reviews of FoneXtras Sunderland

Max H.

5/5

Bibin was very helpful. I arrived with a faulty phone and to save me money he recommended I go to a different shop to buy a new phone instead of getting my current one fixed at his shop.
I came back later to buy a phone case and he even offered to help me set up the new phone. Lovely service.

Joseph J. M.

5/5

Fantastic service and VERY quick turnaround, managed to source and have delivered AND fitted, a phone screen of not a very common phone, by the next day of enquiring! Also to top it off beat everybody else on price by at least £10 a lot more for others, really friendly and helpful staff also, will try and source things you need of they do not have them there, great business and customer service, keep it up guys 5*+

T'Thummathada A.

5/5

Excellent service and making us comfortable the way he talks such a nice gentleman Mr waleed thanks allot will recommend and come back again and best of luck

Bibesh B.

5/5

best customer service ever such a gentleman, i came for first time and the way he explained me about the products and thanks for the time waleed you helped me allot and will recommend ppl to visit his store

Emmanuel B.

5/5

Waleed best and perfect services I got from him in Sunderland he’s very friendly and suggest us good things and products for our phone I always visit here just because of his friendly behaviour. Thanks allot mate

Laura L.

5/5

Excellent service in a Sunday ! New screen, cover and protective sheet . Done in 30 minutes. Excellent customer service! 10/10

maryrose C.

5/5

Walheed provides Good customer service and quality is 💯💯💯.

yosyf Y.

5/5

Waleed gave me such a nice customer service and very reasonable price he has here will come back with my friends thanks waleed