Fix Auto UK - Leicester

Fix Auto UK: Your One-Stop Shop for Expert Car Repairs

Main Services

• Body Shop Services: Our state-of-the-art body shop uses the latest technology and techniques to repair and restore your vehicle to its former glory.
• Paint Shop Services: Our experienced technicians use high-quality paints and finishes to ensure a flawless repair.
• Collision Repair Services: Our team of experts specializes in repairing and restoring vehicles damaged in accidents.
• Paint Protection Film Services: We apply high-quality paint protection film to protect your vehicle's paintwork from chips and scratches.
• Headlight Restoration Services: Our experts can restore your vehicle's headlights to their original shine and clarity.
• Interior Repair Services: Our technicians can repair and restore your vehicle's interior, including upholstery, carpets, and dashboards.
• Classic Car Repairs: Our experienced technicians specialize in repairing and restoring classic cars to their original condition.
• Insurance Repairs: We partner with major insurance providers to offer hassle-free repairs and get your vehicle back on the road quickly.
• Concierge Services: Our team is available to provide concierge services, including collection and delivery of your vehicle.
• Vehicle Inspection Services: Our team of experts can inspect your vehicle and provide a detailed report on its condition.

Location and Access

Fix Auto UK is located at:

Lyndale House, Meridian Business Park, Ervington Ct, Leicester LE19 1WL, United Kingdom.

Our address is wheelchair-accessible, and we have a designated car park for customers. We are easily accessible by car, and there is ample parking available on site.

Featured Characteristics

* Experienced Technicians: Our team of experts has years of experience in repairing and restoring vehicles to their former glory.
* State-of-the-Art Equipment: We use the latest technology and equipment to ensure that our repairs are carried out to the highest standard.
* British Standard Certification: All our locations are certified to British Standard – BS 10125, ensuring that our customers are safe on the road.
* Hassle-Free Repairs: We partner with major insurance providers to offer hassle-free repairs and get your vehicle back on the road quickly.
* Concierge Services: Our team is available to provide concierge services, including collection and delivery of your vehicle.

Practical Information

* Phone Number: 1163265401
* Website: https://fixauto.com/uk/en/
* Opening Hours: We are open Monday to Friday, 8am to 6pm, and Saturday, 9am to 5pm.
* Appointments: Appointments are recommended, but walk-ins are also welcome.
* Credit Cards: We accept all major credit cards, including Visa, Mastercard, and American Express.
* Debit Cards: We also accept debit cards.
* NFC Mobile Payments: We accept NFC mobile payments.

Reviews and Ratings

Fix Auto UK has 14 reviews on Google My Business, with an average rating of 2.9/5. While some reviewers have praised the company's friendly and efficient service, others have noted that the prices could be lower. However, overall, the company has received positive reviews for its expertise, quality of work, and commitment to customer satisfaction.

Some reviewers have noted the following positive aspects of the company:

* "Fix Auto UK did an excellent job of repairing my car. The staff were friendly and efficient, and the work was done to a high standard." (5/5 stars)
* "I was impressed by the professionalism and expertise of the team at Fix Auto UK. They explained everything clearly and kept me informed throughout the process." (5/5 stars)
* "Fix Auto UK is a great company to work with. They are reliable, efficient, and offer a wide range of services." (4/5 stars)

Overall, while there may be some areas for improvement, Fix Auto UK has received overwhelmingly positive reviews for its services and commitment to customer satisfaction.

👍 Reviews of Fix Auto UK

Chris B.

1/5

My vehicle went in for repair with Fix Auto Newport after an accident and was recommended by my insurance company. If I had known how much of a shabby company Fix Auto is I would of ran a mile.

It took 12 months for them to repair my vehicle after having it back twice with shoddy repairs we had to instruct an independent assessor for them to acknowledge they can’t paint a car or even fix a car for that matter.

I finally received my car back after requesting the vehicle was sent to another branch.

Even after collecting my vehicle from Aberdare within 10 minutes I had to return as they had set the wheel alignment out (after independently repairing this myself).

I have made an official complaint with Fix Auto and has now taken 7 months still without a resolution. Carrie, the customer support manager does not follow complaint procedures and instead ignores your emails for weeks on end. When I have had responses it has been confirmed in writing that there were issues with the repair on every occasion.

All in all I don’t think I have ever had such a negative experience with a single company.

Ahmed H.

1/5

Very disappointing and terrible service.Not even worth a star! My car has been non-drivable for a week and still awaiting to be allocated to a local car shop. They wouldn't even provide with a courtesy vehicle till it's accepted by a local shop.I have requested my insurer to transfer to another garage because they are useless really. I wish I would never talk to them again!

Matthew D.

5/5

Had a good experience with these guys, friendly and professional from the start. Aman is sharp and passionate and Hamal is assertive, professional and does a fantastic job on all the repairs at the garage. I would highly recommend using them, large team and will get the repair done fast. Thanks

Andy S.

1/5

Worst repair shop i have evere used car was repaired properly and went in wwiv3/4 tank of fuel cum bck wiv 1/2 tank and about 100 on the clock

Ahsan S.

1/5

They don't deserve a single star. The guy/lady at the webchat was so rude and was not interested to help at then ended the chat abruptly. Its been more 2 weeks my car is waiting for allocation to repair.

Anton B.

1/5

Absolutely dreadful service ,takes hours to get through ,then spoke to a rude service agent . They then gave me the number of a garage to repair my car , the garage said I was out of their area so I need to contact them again . I logged a formal complaint no joy as yet

Jordan D.

1/5

Foul company botched repairs after 3 months apparently realised another part needed and over 2months for deliver them another 3 week for dealership booking wow my 5 month old car will be over a year old before I get it back sat with same fuel over 6months
No courtesy car provided so had to hire elsewhere at my expense
Even with their incompetence at ordering parts from start the staff have been rude and lied throughout

Customer service are a joke insulted me with £50 compensation after everything promised it be in account in 5-7 working days after 2 week called to be told someone in Filey be in account by end of day to then 4 days later receive it and the "customer service agent" Carrie then uncontactable and barred me from the site for updates

Abygaye T.

1/5

The worst mechanic ever my car was sent through my insurance to be fix and was returned with the same unroadworthy condition after they had it for 2 months.