Emma Bridgewater Factory - Stoke-on-Trent

Address: Lichfield St, Hanley, Stoke-on-Trent ST1 3EJ.
Phone: 01782201328.
Website: emmabridgewaterfactory.co.uk
Specialties: Manufacturer, Attractions, Cafe, Gift shop, Factory outlet shop, Pottery shop, Wedding service.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 427 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Emma Bridgewater Factory

Emma Bridgewater Factory Lichfield St, Hanley, Stoke-on-Trent ST1 3EJ

⏰ Open Hours of Emma Bridgewater Factory

  • Monday: 9:30 am–5 pm
  • Tuesday: 9:30 am–5 pm
  • Wednesday: 9:30 am–5 pm
  • Thursday: 9:30 am–5 pm
  • Friday: 9:30 am–5 pm
  • Saturday: 9:30 am–5 pm
  • Sunday: 10 am–4 pm

The Emma Bridgewater Factory, located at Address: Lichfield St, Hanley, Stoke-on-Trent ST1 3EJ, is a renowned ceramic manufacturing facility that offers visitors an authentic pottery experience. With a phone number of Phone: 01782201328, and a website at Website: emmabridgewaterfactory.co.uk, the factory is a must-visit destination for those interested in pottery and local history.

Specialties and Services

  • Manufacturer: Emma Bridgewater is well-known for its high-quality ceramic products, including plates, mugs, and decorative items.
  • Attractions: The factory offers unique experiences, allowing guests to paint their own pottery and take part in workshops.
  • Cafe: The on-site cafe serves delicious food and refreshments, providing a perfect break during your visit.
  • Gift shop and Factory outlet shop: These shops offer exclusive products and discounts for visitors to enjoy.
  • Pottery shop: A wide range of Emma Bridgewater's products can be found in the pottery shop.
  • Wedding service: The factory also provides unique wedding services, such as customized pottery for special occasions.

Other Points of Interest

  • On-site services: The factory offers various services, such as pottery painting and workshops, making it an ideal spot for group activities.
  • Wheelchair-accessible car park: Visitors with mobility issues can conveniently access the factory's parking facilities.
  • Wheelchair-accessible entrance: The factory has a wheelchair-accessible entrance, ensuring all visitors can enjoy the experience.

Opinions and Reviews

The Emma Bridgewater Factory has received numerous positive reviews from its customers. With a total of 427 reviews on Google My Business, the company has managed to maintain a high standard of service and product quality. The average opinion rating is 4.4/5, which highlights the satisfaction of its visitors.

👍 Reviews of Emma Bridgewater Factory

Emma Bridgewater Factory - Stoke-on-Trent
Oona L.
5/5

We drove for more than two hours to get to the factory, and soon we realized it was 100% worth the time and effort! We first enjoyed a big breakfast at the cafe. The staff in the cafe were super friendly and helped us inform the decorating studio staff that we arrived late and were still eating our breakfast. We had a wonderful time in the studio. We did not feel rushed at all although we went over-time to finish our masterpieces. There were plenty of colours and stamps to choose from. The tour was absolutely fantastic too. Both Neil and Tom did a great job explaining the history behind the factory and the whole pottery-making process. The staff we saw working at their stations are cheerful. The ladies at the first shop are very friendly and helpful too. Overall, it was a superb experience through and through. We drove for more than 2 hours to get home but it was all worth it. Thank you Emma Bridgewater Factory!

Emma Bridgewater Factory - Stoke-on-Trent
Beth H.
5/5

Had a really lovely time today on the experience day (factory tour, decorating and afternoon tea) The day was incredibly well organised and the events well spaced out so you didn't feel rushed at all (plus gave us plenty of time for shopping!)

The tour was great, our tour guide Tom was lovely and it was so nice to see the process, learn some fun facts and be able to go into a working factory. The staff were all very friendly.

The painting was fun and relaxing with lots of choices of stencils.

The afternoon tea was delicious and really loved that it was seasonal Christmas themed. The portion size was generous and everything was very tasty!

Excellent value for money, a full day's entertainment. A very special treat, would highly recommend ❤️

Emma Bridgewater Factory - Stoke-on-Trent
Alex N.
5/5

Had a great day with the breakfast and decorating studio experience. This was the second time myself wife and I had been here, but first time bringing my parents. Everyone was able to have fun and get into a little competitive spirit with the designs. Overall good deal, with the breakfast being high quality and massive for the price. Looking forward to getting our pieces in the post and seeing the end results.

Emma Bridgewater Factory - Stoke-on-Trent
Holly K.
5/5

Me and my mum went for her 60th for the breakfast experience and we loved it!
Veggie breakfast was delicious and after driving from Manchester (stuck in traffic at every turn) we were still served food even though we were very late!
The painting was really fun but just a suggestion to the organisers to maybe put some stencils out on each table as by the time we got to them (the popular ones) were being used by others! We were very happy just painting with the brushes though 🙂
The factory tour was fab and very informative!
Would definitely recommend!
Timings, brekky 10am-11am. Painting 11-12:30pm. Factory tour 1:30pm -2:20pm 🙂 x

Emma Bridgewater Factory - Stoke-on-Trent
Carl W. (. P.
5/5

⭐️⭐️⭐️⭐️⭐️ A Fantastic Day at the Emma Bridgewater Factory Tour and Decorating Workshop

Our family—my wife, daughter, and I—had an absolutely amazing time at the Emma Bridgewater factory tour and decorating workshop. From start to finish, everything exceeded our expectations.

Firstly, parking was a breeze, making our arrival stress-free. The facilities were impeccable, with clean and tidy toilets that added to the overall comfort of our visit. We were also treated to a delightful continental breakfast that kept us energized throughout the day.

Sue, our tour guide, was nothing short of fabulous. With over 23 years of experience working in the factory, her wealth of knowledge and engaging storytelling made the tour incredibly enriching and enjoyable. She was friendly, approachable, and answered all our questions with enthusiasm.

The decorating workshop was a highlight, allowing us to get hands-on and creative. It was a unique experience that we will cherish forever. Our daughter especially loved it, and it was wonderful to see her so engaged and happy.

Overall, it was a fantastic day and truly well worth the money. We highly recommend the Emma Bridgewater factory tour and decorating workshop to anyone looking for a fun, educational, and memorable day out. Thank you for an unforgettable experience!

Emma Bridgewater Factory - Stoke-on-Trent
Don
4/5

Came here with my ex partner for her birthday.

Really good tour of the factory and very informative.

Breakfast was nice but the staff forgot our order while we waited for the workshop so we waited a good 20 mins before enquiring. Was only a small order as well which should have taken 30 seconds to prepare.

The workshop was good but some paints were not available and they do not supply aprons or gloves so you do have to be careful.

Overall, a worthwhile experience.

Emma Bridgewater Factory - Stoke-on-Trent
Yvie G.
5/5

Booked the tour including afternoon tea and decorating studio for myself and my partner’s mum. It was amazing!! I didn’t know what to expect but our tour guide Lorraine was just brilliant. It was so much more interesting than I thought it would be. The decorating was fabulous, as you had already paid £15 towards it which got you a mug, but if you wanted to pay more you could decorate a larger item. Absolutely loved the entire day and honestly cannot recommend it enough. Beautiful factory, staff and products ⭐️⭐️⭐️⭐️⭐️

Emma Bridgewater Factory - Stoke-on-Trent
A
5/5

Amazing day out!
We had the full experience - tour, pottery painting, afternoon tea and a spot of shopping! I’d love to go again if we’re ever back in the area.

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