Creams Cafe Gravesend - Gravesend

Kane lockyer

Ordered a share plater, says any two hot drinks, at no point does it not say not including these hot drinks. Find that out st the till as after 15mins know one bothered to take our order, had to go back and forth to the table as everything we attempted to order was not as simple as your menu made it out to be, the guy who served us said he couldn't answer any of the questions as its his first day and he doesn't know, which was made very clear by how awful everything turned up absolute awful. Menu needs to be changed as this is just false advertising

Zigzag

We ordered Ice cream for my Epileptic sister And turn up two hours late Looks like slop I get In Contact by email And then they promised they will place the ice creams.And get them delivered in email And then later I tried calling them back to confirm this
Person hangs the phone up on me then My dad's got in contact And told my dad they say they will never we place it But I think they forget emails.Leave paper trials

And had stuff missing from mu older

Rude staff

And my sister , who hasn't long came out of hospital never got her ice cream

We was a loyal customer until today.We will no longer be buying from this store.And don't worry , we will be spread in the words

Oh, and I think they might be scam artists as they ask for my address.And everything to deliver it And then tell my dad.They're not going to deliver it , so why do they need all my information

Jelena Karvacka

I haven't been here in a while but I was very disappointed today, the crockery was beaten up, the baby was served and the forks were just awful.

Daniel Pritchard

Pretty poor service, I'm not surprised no one was there.

Walked in to a empty venue, after been greeted at the door we was given 1 menu between two of us and said just sit where ever. not a good start.

Once we sat down I decided to get my own menu as we wasn't given two. Poor...

Waiting for table service, which never came, I saw a lady doing some sweeping. After trying to get her attention quite loudly, I found out she had AirPods in. Not good.

Once she decided to not ignore us anymore she told us to go to the counter to order which we was never told at the begging.

We had to shout through a thick plastic barrier.
We're not in COVID any more, no need for a sound proof barrier anymore.

And once we had ordered, they forgot our water.

Won't be going back.
Not surprised it was empty.
Food was alright but overshadowed by the poor customer experience.
Staff training needed.

Sarah “SezzyR” Richardson

The staff here are very friendly and helpful, the restaurant was nice and clean and our desserts came out quickly and even though a mistake was made it was rectified instantly with no hassle at all. I’d definitely recommend popping in if you fancy something sweet

Tanya Grindle

Great food and quick service. We were a party of 10 and everyone enjoyed their food. We will definitely come back again.

Liam Stone

Delivery of food.
Delivery come nice and fresh and food tasted good, have ordered a few times from here and always been good.

Neil Harrigan

This is more to do with the moral compass of the owner. My 16 year old nephew was ‘charmed’ by the owner for a potential position providing he completed a satisfactory trial which consisted of 5 hours working in the disgusting Kitchen. After completing the ‘trial’ the owner informed him he would contact him shortly for a position. Several days passed - my nephew attempted contact but was ignored/ghosted by the owner. At the same time he was communicating with my nephews friend about a potential trial. This is so wrong. It’s clear from recent reviews this place has gone downhill - avoid at all cost.