Clearlight Saunas UK - London

Address: 15 Westferry Circus, London E14 4HD, United Kingdom.
Phone: 2380012067.
Website: infraredsauna.co.uk
Specialties: Sauna, Manufacturer, Sauna store.
Other points of interest: Wheelchair-accessible car park, Restaurant, Cheques, Credit cards, Debit cards, Credit cards.
Opinions: This company has 113 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Clearlight Saunas UK

Clearlight Saunas UK 15 Westferry Circus, London E14 4HD, United Kingdom

☎️2380012067

⏰ Open Hours of Clearlight Saunas UK

Monday: 9 am–5:30 pm
Tuesday: 9 am–5:30 pm
Wednesday: 9 am–5:30 pm
Thursday: 9 am–5:30 pm
Friday: 9 am–4 pm
Saturday: Closed
Sunday: Closed

Introduction to Clearlight Saunas UK

Clearlight Saunas UK stands out as a leading provider in the infrared sauna market, offering a comprehensive range of products and exceptional customer service. Based in the heart of London, this company specializes in the manufacturing and sale of high-quality infrared saunas, which have gained significant popularity for their numerous health benefits and user-friendly design. Clearlight positions itself not just as a retailer, but as a partner in wellness, providing everything from product selection and expert advice to seamless delivery and installation services.

Core Offerings and Specialties

Infrared Sauna Products

Clearlight Saunas UK is renowned for its selection of premium infrared saunas. The company primarily focuses on Clearlight brand saunas, known for their advanced technology and user-centric features. These saunas utilize far-infrared technology, which is designed to penetrate the skin more deeply than traditional saunas, potentially offering benefits such as detoxification, relaxation, improved circulation, and stress reduction. The product range includes various models suitable for different spaces and budgets, including compact home units and larger family or outdoor installations. Customers often praise the quality construction and ease of assembly, as evidenced by numerous testimonials.

Manufacturer and Retailer

As a manufacturer and manufacturer-direct retailer, Clearlight Saunas UK offers a unique advantage: direct access to the source. This allows for potentially better pricing compared to third-party sellers and enables the company to maintain strict quality control over the products it sells. They handle the entire supply chain, from production to the customer's doorstep, which is a key factor in their streamlined service model.

Business Location and Accessibility

Headquarters and Showroom

Located at Address: 15 Westferry Circus, London E14 4HD, United Kingdom, Clearlight Saunas UK benefits from a strategic position in a major global city. While the exact floor space dedicated solely to a showroom isn't specified in the provided data, their location suggests potential for customer visits. The premises itself is noted to be wheelchair-accessible, ensuring that information and purchasing services are available to everyone. The surrounding area, being a business hub, likely offers good accessibility.

Customer Experience and Service

Exceptional Customer Support

Customer reviews consistently highlight the outstanding service provided by Clearlight Saunas UK, particularly praising the role of David Kennedy and his team. From the initial inquiry stage, customers report receiving knowledgeable and helpful advice. This support extends throughout the entire purchasing journey, including ordering, delivery coordination, and the crucial installation phase. The emphasis on clear communication and professionalism from start to finish is a recurring theme in positive feedback. For instance, one review mentioned the "surprisingly easy" installation facilitated by their support team.

Quality Products and Installation

The quality of the Clearlight sauna units themselves is frequently commended by customers. They are lauded for their build quality, durability, and the effectiveness of the infrared technology. Installation is often described as straightforward, sometimes even manageable for the customer, which speaks to the design and clear instructions provided. This combination of reliable product quality and user-friendly installation processes contributes significantly to customer satisfaction.

Business Operations and Payment Options

Convenient Contact and Information

For those seeking further information or assistance, Clearlight Saunas UK can be contacted directly via their Phone: 2380012067 or through their official Website: infraredsauna.co.uk. Their online platform likely serves as a primary hub for browsing product ranges, checking prices, reading detailed product specifications, and accessing customer testimonials. The company's digital presence is an essential tool for potential buyers researching infrared saunas.

Accepted Payment Methods

Clearlight Saunas UK caters to diverse customer needs regarding payment. They accept various methods, including cheques, credit cards, and debit cards, ensuring accessibility for a wide range of clientele. This flexibility simplifies the purchasing process for customers who prefer different payment options.

Facilities and Points of Interest

Additional Customer Amenities

Enhancing the overall customer experience at their location, Clearlight Saunas UK boasts a Wheelchair-accessible car park, demonstrating a commitment to inclusivity. While the primary focus is the sauna business, the presence of a restaurant suggests potential for customers or staff to avail themselves of this facility during their visit or nearby. These additional amenities contribute to a positive impression beyond just the core product offerings.

Market Reputation and Customer Feedback

Strong Online Presence and Positive Reviews

Clearlight Saunas UK maintains a robust online footprint, notably an active presence on Google My Business. This platform showcases their 113 customer reviews, aggregating feedback from a diverse customer base. The high average rating of 4.9 out of 5 indicates an exceptionally strong reputation in the market. The overwhelmingly positive sentiment expressed in these reviews underscores customer satisfaction with both the product quality and the level of service received, reinforcing the company's credibility and reliability for anyone considering purchasing an infrared sauna.

Focus on Health and Wellness

Incorporating infrared saunas into daily routines has become increasingly popular as part of holistic health and wellness strategies. Clearlight Saunas UK effectively taps into this growing market by providing quality products backed by positive user experiences and dedicated customer support. Their focus seems to be on delivering not just a product, but a complete wellness solution from selection to setup.

Recommendations for Potential Customers

For individuals or businesses looking to invest in an infrared sauna, Clearlight Saunas UK presents a compelling option. The company's reputation for excellent customer service, as highlighted by numerous reviews, combined with their direct relationship with the manufacturer, suggests a reliable and stress-free purchasing experience. Their expertise in communication and installation support is particularly noteworthy. Prospective buyers are encouraged to explore their product range online, contact them via phone for personalized advice, and leverage the high customer satisfaction ratings available to make an informed decision on this investment in personal wellness.

👍 Reviews of Clearlight Saunas UK

Irfan K.

5/5

I purchased the outdoor Sauna 2. Excellent communication with David Kennedy and his team from initial enquiry to ordering, delivery and installation. Quality product and superb customer service. Highly recommend Clearlight to anyone looking to buy an item infrared sauna

Nathan S.

5/5

We are really happy with our infrared sauna. It works perfectly, fitted together surprisingly easily. Customer support from start to finish by David Kennedy was excellent.

Helena T.

5/5

Getting the Clearlight Sauna was the best thing our business ever did.

It was a game changing piece of equipment for our detox centre, The Milestone Detox, and it was a lot of fun to receive and set up - as you can see from the photos. The Clearlight team makes everything easy, with excellent systems and management in place, and the buying experience very comfortable whilst meeting expectations.

In my opinion, the Clearlight sauna is the best full spectrum infrared sauna on the market and worth investing in because it requires so little attention. It's definitely the machine that keeps on giving and we have used it extensively without any negative outcomes. I highly recommend the sauna AND the European Clearlight team.

S H.

5/5

Love, love love out new Clearlight Sauna. From ordering to actually using it in our home was such an easy, simple process. David Kennedy at Clearlight was very knowledgeable and answered all my questions. He was nothing but helpful both prior to ordering and after installation when I had a couple of minor questions. After placing our order the sauna was delivered within a week. We had a local handyman help my husband with installation and that took them both less than 2 hours. Everything was seamless and I can't rate the product or the company high enough. Both my husband and I love our new sauna - could not be more delighted or pleased with our decision to buy from Clearlight.

Magali N.

5/5

Perfect experience in every way!
I have truly appreciated all the good care from Birte, kindly taking the time to answer my many questions and making sure the process was smooth. Delivery was way faster then expected… a great surprise!!
Thank you Birte and Clearlight for your amazing service and product…
looking forward to enjoy the very best Infra red therapy 🙂 and 100% recommending to everyone!

Paweł S.

5/5

We have been happy users of the Clearlight sauna for 5 years.
We chose the Sanctuary 3 person model, and it was a very good choice. 3 people can freely use the sauna at the same time, we can all watch TV without losing a pleasure of watching because the sauna is equipped with a large front glass, which additionally makes the sauna look great.
The front full spectrum heaters are excellent and heat up the sauna very quickly.
For me especially, a very convenient additional element is the application with which I can start up the sauna from the lower floor without going upstairs to the fitness room to do it.
And one more vital element of the purchase I learned to appreciate - the approach to the customer from the very beginning starting from advising the choice of the model, through technical consultations after installation and to a warranty support - I can honestly say that Clearlight's lifetime warranty really works !!! . We are very pleased with the after-sales service and customers support

Brian W.

1/5

We are very stressed we paid for this on the 15th March and the new zealand phone number does not work.... they only contract me if i contact them with we will look at sensing in the new few weeks... just ringing the bank to cancel payment, beyond disaponited this was a big purhase and i tock a long time to place this order Brian

A J.

5/5

When contemplating and eventually purchasing a Clearlight Infrared sauna I found David Kennedy incredibly knowledgeable and helpful, without being at all pushy. He answered all my questions and allayed any worries. It’s quite a daunting world - the world of saunas but David left me in no doubt that the decision to go with Clearlight was a good one and that the investment would be worth it.