Burton & Co LLP - Sleaford

Marc L.

We used Burtons Solicitors for our Sale and Purchase of our home. Both Patricia and Bethany were exceptional - helpful and responsive throughout the process. They were a pleasure to work with and I'll certainly use them again in future.

Robert ?. F.

I'm gutted that I wrote a positive feedback and neglected to post. 🤦
This solicitors was recommended by a local charity for their due diligence, I'm forever in their debt that the young lady addressed on my behalf, extremely professional and understanding of my dilemma. Without the assistance of this company I'm not so sure that I would have my place in this world today.
Many thanks. 😁👍

MATERIALIZE I. T.

Despite giving enough information on my initial enquiry for the solicitors to understand that my case was quite complicated, those assigned to it failed to understand the circumstances. This resulted in the solicitor not turning up for the appointment and having a secretary attend in her stead. I gave the secretary, more or less, the same information as I had previously, forwarded some documents by email and requested to rebook the appointment with the solicitor, however, after waiting a week received no response. I sent an email to the secretary asking for an appointment, however, received no response, until several days later I received a request for legal aid documents, no mention of an appointment or reference at all to my previous email. I responded to this with an explanation of why this might not be a legal aid case and again requested an appointment to discuss it with a solicitor, no response. I called them and spoke to another secretary who became unpleasant to talk to once I'd expressed my concerns about my case and have received not contact from them since. A lot of wasted time and lost income for an unprofessional un-service.

I suspect they make their bread and butter with legal aid and anyone who does not fit their window becomes a non-person.

Added after Burtons "Quality" solicitors response.

Despite Burtons claiming that they received no response to their email, they in fact received several emails along with several phone calls, to which, no response or return call was received.

It appears that the only way for us to get a response from Burtons "Quality" solicitors, was to pen this review, unfortunately I highly suspect that the response was for review readers benefit, not ours!

Helen W.

I am so angry with them. They never ring me back when they say they will never reply to emails. All they say is " that they are very busy " If they are so busy that they can't make time for a two minute phone call to let me know what's what I think they're in the wrong job. Being ignored is not nice not nice at all. My husband passed away last May and it's his will they're dealing with well supposing to be. I wouldn't know because they've never let me know anything. If I were them I would be ashamed of myself call yourself QualitySolictors not in my eyes.

M M.

Best service I ever had,5 star service,Good communication, Very helpful staff .

Peter L.

Fantastic people so good to deal with. Thank you for an excellent service ❤️ xxx

Steve L.

Very clear upfront prices on the website and genuine free consultation to discuss needs, highly recommended.

Barry H.

Very professional, courteous and customer focused