Brookhouse Farmhouse Dog Boarding Kennels - Bootle

Tim Kennedy

Absolutely first class. We have used Brookhouse Farmhouse for several years and wouldn't hesitate to recommend. Drop a happy dog off and get a happy dog back.

Kerry and team are fantastic.

Alan Kenneth Wood

We booked our cockapoo into the kennels - paid deposit etc. The website says customersr can view accommodation- this was not tge case. To say Kerry is aloof is an understatement- she does not answer the phone and I was told to leave a text messages. Trying to arrange anything with her is a nightmare - my dog is a female puppy (around 5 months when booking. I explained it would be her 1st time in kennels and I obviously wanted to s the place- Kerry said they had a field we could bring her, and meet - which we did. Tring to sort date was a fiasco as Kerry just does not return calls, in the end we took her, and were less than with impressed - the field had a massive pothole and either a dog or person could have been injured. I asked to use the toilet which I was initially denied, even when I explained I had a medical condition, eventually Kerry " "allowed" me to use farmhouse toilet a dingy offering (really use of a toilet is not an unreasoable request. We still were not allowed to look at the kennels further. At this point I was regretting booking, but the extortionate 40.00 deposit is non refundable. I explained our puppy had not as yet had her 1st season - Kerry said they would not take her if she came on her season as another dog could get to her - moments previous she had confirmed all animals could be kept separate if tge owner was not comfortable with "mixing- - Everything seemed a contradiction - I was not impressed on any level with any semblance of professionalism. It all become a "moot" point anyway as I ended up in hospital last week and we could not go on holiday (booked for this week). Obviously not Kerries fault but when my husband called to explain we had to cancel, apparently there was little empathy or compassion - I would not trust a beloved pet with this kennels for a gold clock - I will be giving it a swerve in the future, and intend to relay my opinion to the appropriate council department - One star for the minimal customer service provided is generous.

Claire h

Amazing kennels, our cockapoo has been coming here for over a year now and he absolutely loves it.

We had worries when Milo was younger as he was still nervous around other dogs but kerry was amazing and took him everywhere with her to reassure him and introduced him to the other dogs, helping him settle in.

Milo is so well looked after and even when we pick him up he doesn’t want to leave. Also when we drop him off he knows where he is and is very excited to be there.

You get a ‘debrief’ when you pick your dog up so you know how they have been behaving/eating etc, which is amazing.

We also know we can reach out to kerry when we’re away to ‘check in’ on Milo and she will always reply.

The kennels and green spaces are very secure and clean. Everyone who works there is very helpful and friendly too.

We can’t recommend kerry and the team at Brookhouse farm kennels highly enough!

Stephen Baxter

We would highly recommend Brookhouse boarding kennels. 5 star service with 5 star facilities. Our 2 year old Alaskan Malamute stayed here for the first time, we were obviously apprehensive but the staff were so good with our boy and took great care of him. Once again thank you to all the staff and family for looking after our little boy, he enjoyed his stay with you. I would not hesitate to board him here again and will be booking him here again in October.

ZAC Cheney

Absolutely amazing place and staff members. They let me use their bathroom while I was lost on the motorway. Lovely people, and thank you so much.

nicole garvey

2nd time our 1 year old dog has stayed here with Kerry and it is always a peace of mind for us knowing he is playing with other dogs and enjoying himself! Will always use Brookhouse Farm for our dog boarding. Can't thank Kerry and the team enough for looking after him!

Kyle Schorah

Best Dog Boarding Kennels
We’ve been using Brooke House Farm for over 5 years with our frenchie Monty, we also used them for over 8 years with our late Zena.
We highly recommend Kerry and the team, Zena and Monty both come away happy healthy dogs after spending time there, I don’t have any hesitation recommending BHF kennels, we’ve already booked in for later stays in the year as it seems other clients book well in advance.
Once again thank you Kerry and we will see you all soon. Monty and family x

Johanna Muñoz

Really happy on how they toke care of our doggy while we where away during summer. They even brushed her hair due to her type of hair.