Bartley Green Commercials - Birmingham

oliver P.

Debbie and the team at Bartley Green Commercials were fantastic from start to finish! They provided all the information I needed to make an informed decision when purchasing my new truck. Their support throughout the entire process was outstanding, and I highly recommend them!

Mihai T.

I bought the van with finance. Was advised not to go an see my van until the money were paid. Then at some point they told me to pick up my van.
Dented roof, rear ended, door stoppers smashed in, cab full with adhesive marks and cigarette burns, under the seats a thick 1 inch layer of mud, a strong smell…
But it was already paid…
Took it home, and after i spoke with finance company telling them i am not happy about my van, and that i want to return it. Basically i was told that that is not an option because it was after 15 days.
Never met a company that does not allow you to see the van before you buy it. I don’t know what agreement they have with the guys from car money, but that is not good business.
In my case, was a bad experience
Edit to your response:
If you mentioned it, i did tell the guys from the finance company when they called me after the purchase was made, i did tell them what is wrong and they said that is nothing that i can do.
It has not been 6 months, for the last few months i am going back and forward with carmoney, the broker in this case, and they promised a solution, then they kept asking for more and more things. And the picture that you see, that is exactly how that van left your place. I haven’t done 500 miles with it. And car money has the report from the inspection that they asked for. And the extension of the damage on the van.
Update on this matter.
After escalating this to financial ombudsman, and after they weighted all evidence, the finance company was held responsible, they can’t hold responsible the seller or the broker, only the finance company as felt in their duty to make sure the vehicle that i am paying for, is up to standards. They took the van away, paid me the deposit back, the monthly instalments and a small amount for “trouble”.
There is justice but i had to fight over a year for it.

Philip R.

I am delighted to review my local dealer.
Bartley Green Commercials, located in Bartley Green, Birmingham, is a long-standing van dealership with over 37 years of experience in the commercial vehicle market. They specialize in offering a wide selection of one-owner, company-maintained vans sourced from major fleet companies, all accompanied by full service histories. Their inventory includes various makes and models, and they provide services such as on-site mechanics, MOTs, servicing, part exchanges, finance options, and nationwide delivery.

Thank you so much for your assistance and willingness to help me and my local friends from Liverpool.

Sorry I did not take any pictures

Steven S.

Outstanding Experience with Bartley Green Commercials!

I just want to extend a massive thank you to Debbie and her incredible team at Bartley Green Commercials! From the moment I picked up my van, I encountered a few hiccups, but Debbie and her team went above and beyond to ensure that everything was resolved smoothly and efficiently.

Their dedication to customer service is truly remarkable—nothing was too much trouble for them. They took the time to address my concerns and made the repair process as seamless as possible. It's rare to find a team that genuinely cares about their customers like they do!

I am beyond grateful for their support and expertise, and I will absolutely return to Bartley Green Commercials for my future van purchases. I highly recommend them to anyone in the market for a vehicle. Their service is simply amazing!

Thanks again, Debbie! I look forward to speaking with you soon!

Ben R.

Great, easy to deal with family business. Bought 2 rangers over the last year from them. Both have been reliable and exactly what I hoped for. Small issues on one sorted the same day I mentioned it.
Give advice and really helpful.
Great value for money and customer service. Won't go anywhere else now. Thanks Harry and Debbie

Pete M.

Just purchased a van from here, service from Debbie and her staff was excellent. Very happy with my new van, thank you. Would highly recommend.

Chris W.

Absolutely brilliant Deb and Harry were brilliant from start to finish coming from a previous terrible experience prior to from my last van I explained how I was treating from another dealer they went above and beyond to get my. New van perfect I’ve got a wonderful van to help support my family and buisness would highly recommend this company communication customer service top quality been a family business the customer engagement is next to none I was informed constantly even sadly when Deb attended a funeral a phone call to answer my questions this company is amazing thank you 🙏

Mark T.

We bought a crew van to for a summer camper conversion project with my teenage boys.

WOW & HUGE THANKS Debbie and her boys for the awesome service and going way way beyond by removing surplus cabinets in the van, MOT, service, changing gearbox oil, de-stickering it and giving it a great polish. The van is brilliant. The service is outstanding. Buying was so easy!

Hyper trustworthy, excellent communications, super easy transaction. Thank You.

I noticed an earlier 1star review and that is no reflection on this honest, upright, go the extra mile family business. These guys are awesome.