Balmer Lawn New Milton - New Milton

Balmer Lawn Ssangyong: A Trusted Automotive Provider

For discerning vehicle enthusiasts and those seeking reliable automotive services, Balmer Lawn Ssangyong stands as a prominent and respected dealership and service center in the New Milton area. Located at 2-4 Sea Rd, Barton on Sea, New Milton BH25 7NE, United Kingdom, the business offers a comprehensive suite of services encompassing new and used vehicle sales, expert car repair and maintenance, and a dedication to customer satisfaction. With a substantial online presence at ssangyonggb.co.uk, Balmer Lawn is easily accessible and provides valuable information for potential clients.

Specialties and Services Offered

Balmer Lawn’s core competencies revolve around three key areas: Suzuki dealer, a robust car repair and maintenance service, and a diverse selection of used car dealer offerings. As an authorized Suzuki dealership, they provide a wide range of new Suzuki vehicles, including popular models and the latest advancements in automotive technology. Beyond new vehicle sales, the service department is equipped to handle all aspects of vehicle upkeep, from routine servicing and inspections to more complex repairs and diagnostics. The used car inventory is carefully curated, offering a selection of quality vehicles at competitive prices. They cater to a broad spectrum of automotive needs, ensuring that customers find the perfect vehicle or service solution.

Location and Accessibility

The strategic location of Balmer Lawn in Barton on Sea, a coastal town near New Milton, contributes significantly to its accessibility and appeal. The address, 2-4 Sea Rd, Barton on Sea, New Milton BH25 7NE, places the dealership within a vibrant community and provides convenient access for residents throughout the region. The proximity to the sea offers a pleasant setting, and the business is easily reachable by car, public transport, and potentially even bicycle, depending on local routes. The company’s website provides detailed directions and contact information, streamlining the process for potential visitors.

Customer Service and Reputation

Customer satisfaction appears to be a paramount priority at Balmer Lawn. Numerous reviews on Google My Business, with a average opinion of 4.6/5, reflect a consistently positive experience for many clients. Testimonials frequently highlight the dealership’s accommodating and helpful staff and their commitment to providing exceptional service. A particular instance described by one customer involved a scratch on their vehicle's bumper, swiftly addressed by the team through bumper repair and a courtesy car, demonstrating a proactive approach to customer concerns. This level of responsiveness and willingness to go the extra mile contributes significantly to the dealership's positive reputation.

Key Features and Benefits

• Extensive Vehicle Inventory: A diverse selection of new and used vehicles, including Suzuki models.
• Comprehensive Service Department: Expert technicians capable of handling a wide range of repairs and maintenance tasks.
• Customer-Focused Approach: A reputation for friendly, helpful service and a commitment to resolving customer issues promptly.
• Suzuki Expertise: Specialized knowledge and experience with Suzuki vehicles.
• Convenient Location: Easily accessible in Barton on Sea, New Milton.

Contact Information

To engage with Balmer Lawn Ssangyong, potential clients can utilize the following contact details:

Phone: 1425610641

Website: ssangyonggb.co.uk

Balmer Lawn Ssangyong presents itself as a reliable and customer-centric automotive business. Its combination of new and used vehicle sales, coupled with a dedicated service department and a strong emphasis on customer care, positions it as a valuable resource for individuals and families in the New Milton area seeking their next vehicle or automotive service. The positive customer feedback further reinforces its commitment to excellence and builds trust within the local community. The dealership’s dedication to resolving issues swiftly, as exemplified by the bumper repair case, showcases a genuine concern for customer satisfaction and a willingness to invest in ensuring a positive ownership experience.

👍 Reviews of Balmer Lawn New Milton

John T.

5/5

Ben and all at Balmer Lawn have been very accommodating and helpful. After buying my car I noticed a scratch on the bumper. They paid to have it fixed along with a couple of other very small ones, with a courtesy car provided. Service with a smile!

Ross C.

1/5

I’ve never experienced customer service this bad. My wife bought the car from the Dibden Purlieu branch and was very impressed with their manner and service. However, the New Milton branch has been a disgrace.

I have phoned multiple times and been told they would phone me back on four or five occasions, with no follow up. Having to call them back again and again and each time the agent on the phone had no record of my last conversation.

Will never buy a car from this garage again and will never recommend to anyone.

Ben

5/5

I honestly cannot praise this place enough! I had a terrible experience dealing with Poole Moto getting spare parts for my Benelli, and had I know about this place I would have come here sooner!! The colleague we spoke to today, Brett, was extremely helpful and knowledgeable! I would 100% recommend this dealership to anyone looking to buy a 125cc motorcycle!

Raymond W.

5/5

My wife and I have been using Balmer Lawn to service and MOT our Suzuki for the last three years. It’s always a pleasant experience with the staff behind the counter, being friendly and professional. If there’s a problem with your vehicle, they explain the problems and the remedies I would highly recommend them.

Kate B.

5/5

Had a car battery failure today, the guys at Balmer Lawn sorted it out within an hour of me arriving. Also fed me biscuits and coffee and answered a few general questions I had about my car. Very professional service. I highly recommend.

Vanessa P.

5/5

I emailed in an enquiry about a particular car that was listed for sale. The next day, Ben rang me to help me with my questions. He was professional yet friendly, that perfect mix that makes someone easy to talk to. I arranged a test drive. The day of the test drive arrived, and he greeted me and my partner with a warm smile and hot drinks! We sat and talked about the car, its history, what to expect from it and so on. I left my key with him, as the plan was, if the car suited me, I’d PX my trusty Honda. The car was EVERYTHING Ben had described. With zero pressure at any point, the purchase and PX was completed, and I’m now the proud new owner of a lovely car that suits my current needs.

2 days later, Ben rang me again to check everything was OK for me, and if I had any questions. Such a lovely extra touch, which I’ve never experienced before when purchasing a car, be is used (as this one was) or indeed brand new.

Thank you Balmer Lawn, and more specially, thank you Ben. I’m so incredibly happy with my purchase.

Allan

5/5

Brett and Neil on the Service team were extremely helpful when our car needed its 6 year service and MOT. Always interested in how we are doing as family. Very pleasant experience. We would highly recommend Balmer Lawn Suzuki and this is why we keep coming back, year after year. We would not go anywhere else.

Hollie C.

5/5

I purchased my first car from this garage with the help from Ben Winkley (sales executive). Ben was incredibly helpful and took into consideration my budget and presented me with several different options that suited me. There was no ‘hard sell’ and I never once felt pressured. His knowledge is great, and he made the whole process exciting!

Thanks Ben 😊