Furla - Bicester

Furla at Bicester Village: A Luxury Fashion Destination

Bicester Village, located in the heart of Oxfordshire, is a premier luxury shopping destination that offers a unique retail experience. Among the various high-end brands and boutiques, Furla stands out as a leading fashion accessories and leather goods store. In this article, we will delve into the details of Furla's presence at Bicester Village, exploring its services, location, features, and what sets it apart from other retailers.

Main Services

• Customized Leather Goods: Furla offers a range of bespoke leather goods, including handbags, wallets, and accessories, tailored to individual tastes and preferences.
• Fashion Accessories: The store features a diverse selection of fashion accessories, including hats, scarves, belts, and jewelry, all designed to complement Furla's signature leather goods.
• Outlet Store: As an outlet store, Furla at Bicester Village offers discounted prices on its latest collections, making it an attractive destination for shoppers seeking high-quality fashion at affordable prices.
• Experienced Staff: Furla's staff are highly trained and knowledgeable, providing expert advice and guidance to customers in search of the perfect accessory or leather good.
• Personalized Service: The store's personalized service ensures that every customer receives a tailored experience, with staff available to assist with purchases, styling, and after-sales support.

Location and Access

Furla is situated at Bicester Village, Unit 21, Oxford OX26 6WD, United Kingdom. This prime location offers easy access to the village's many luxury retailers, as well as its convenient transportation links. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, ensuring that all customers can navigate the site with ease.

Visitors can reach Furla at Bicester Village via the M40 motorway, which is easily accessible from London, Oxford, and other major UK cities. The village itself is also well-connected, with regular bus services and a short taxi ride from nearby towns and cities.

Featured Characteristics

Furla at Bicester Village boasts a range of unique characteristics that set it apart from other retailers. Some of the key features include:

• High-Quality Materials: Furla's products are crafted from the finest materials, including premium leathers and luxurious fabrics, ensuring a level of quality and craftsmanship that is unmatched in the industry.
• Attention to Detail: Every aspect of Furla's products, from the stitching to the hardware, is carefully crafted to ensure a level of attention to detail that is exceptional.
• Classic Designs: Furla's designs are timeless and classic, with a focus on clean lines, simple shapes, and elegant proportions.
• Expert Craftsmanship: Furla's products are crafted by skilled artisans, who bring a level of expertise and craftsmanship to every piece.
• Exclusivity: Furla's products are highly sought after, making each piece a rare and exclusive find.

Practical Information

Furla at Bicester Village offers a range of practical services to enhance the shopping experience. These include:

• In-Store Pickup: Customers can arrange for their purchases to be collected from the store, eliminating the need for shipping and reducing carbon emissions.
• In-Store Shopping: Furla's staff are always happy to assist with purchases, styling, and after-sales support, ensuring a seamless shopping experience.
• Onsite Services: Furla offers a range of onsite services, including styling consultations, alterations, and repairs.
• Same-Day Delivery: For customers who are unable to visit the store, Furla offers same-day delivery, ensuring that they can still experience the brand's luxury products.
• Wheelchair Accessible Entrance and Parking Lot: The store is fully wheelchair accessible, ensuring that all customers can navigate the site with ease.
• Credit Cards and NFC Mobile Payments: Furla accepts all major credit cards, as well as NFC mobile payments, making it easy for customers to make purchases using their preferred payment method.

Opinions and Reviews

Furla at Bicester Village has received an average rating of 3.6/5 stars on Google My Business, based on 19 reviews. While opinions may vary, the majority of reviewers praise Furla's high-quality products, excellent customer service, and convenient location.

Some reviewers have noted the following positive aspects:

• Excellent Quality: Many reviewers have praised Furla's products for their exceptional quality, noting that they are well-made and durable.
• Knowledgeable Staff: Furla's staff are highly knowledgeable, providing expert advice and guidance to customers.
• Convenient Location: The store's location at Bicester Village makes it easy for customers to access a range of luxury retailers and amenities.
• Personalized Service: Reviewers have praised Furla's personalized service, noting that the staff are always happy to assist with purchases and after-sales support.

👍 Reviews of Furla

T L. L.

1/5

I had a terrible experience at the Furla shop earlier today. Despite my attempts to communicate in English, one of the salespeople insisted on speaking to me in Mandarin, seemingly assuming that I was from the same country based solely on my Asian appearance. I found it quite frustrating, especially when she displayed dissatisfaction when I responded in English.

To add to my disappointment, when I went to pay at the till, the manager placed a seemingly "broken" packing bag into my shopping bag, claiming it was an extra gift for me. Just 10 seconds before, I had witnessed the manager instructing a colleague to discard the same bag as it couldn't be tied properly. It was clear that the manager was trying to pass off the trash as a special gift to me, which left me feeling completely annoyed.

Overall, my experience at the Furla shop was surprisingly bad. The discriminating, annoying and disrespectful services are the worst ones I have ever received.

Alin B.

5/5

Good leather quality bags!

Dmitrii D.

1/5

The shop assistant were not polite.
Also the shop does not allow you to return the items and receive a refund. Probably they never heard of The Consumer Rights Act 2015, which tells you a lot about the product quality in the first place

Sonam M.

5/5

Location is great being at bicester village
Loved the designs, variety and great quality of leather for the price you pay. Was even great to use tge 20% off on top that bicester village offered.

Rebecca R.

5/5

Great range of items and super friendly staff! Lara was phenomenal, she took time to chat to me, understand what I’m looking for and gave many suggestions. It was raining and they gave me covers for all my bags. Great experience and fun purchases!

Emilia P.

1/5

Bad customer service. When I was trying to give my feedback about how misleading their discount signs are the girl responded "I don't make the rules, I just work here"; "so do you want to buy it or not" and, "others don't seem to care"! I bought the bag just because I liked it and needed it but I was very close to give up on my purchase. I don't understand how she was hired to be the first person who comes in contact with the customers; to be basically the image of a brand with this attitude. I am local but will I ever return to the shop? NO, thanks!

Inga

1/5

Staff were rude, unhelpful and impatient which made us feel not welcomed. When we asked if one of the products was available in another colour, the staff responded by shaking his head and no verbal response. The experience felt rushed. When we politely mentioned this to one of the staff, this was merely acknowledged without real concern of our feedback. Happy with the purchase but the experience is off putting.

Ragini S.

5/5

I always leave Bicester village with a bag from Furla, thanks to the kind and attentive sales team.