Nationwide Building Society - Stroud

Introduction

Nestled in the heart of Stroud, Nationwide Building Society has been a stalwart of the UK's financial services sector for over 130 years. Located at 16 King Street, this branch is a testament to the society's commitment to providing face-to-face banking services to its members and customers. With a focus on ethical banking practices and community engagement, Nationwide has built a reputation as a trusted and reliable financial institution.

Main Services

• Current Accounts: Nationwide offers a range of current accounts, including easy-access and fee-free options, designed to meet the diverse needs of its customers.
• Savings Accounts: From easy-access savings to fixed-term bonds, Nationwide provides various savings options to help customers grow their money.
• Mortgages: The society offers a wide range of mortgage products, including fixed-rate and tracker mortgages, to help customers purchase their dream homes.
• Loans: Nationwide provides personal loans, secured loans, and credit cards to help customers manage their finances effectively.
• Insurance: The society offers a range of insurance products, including life insurance, home insurance, and travel insurance, to protect customers and their assets.
• Financial Planning: Nationwide's financial planning services help customers plan for their future by providing expert advice on investments, pensions, and retirement planning.

Location and Access

The Stroud branch of Nationwide Building Society is situated at 16 King Street, in the heart of Stroud town center. This prime location makes it easily accessible for both residents and visitors. The branch is surrounded by various shops, cafes, and public transportation links, making it convenient for customers to combine their banking tasks with other errands.

For those traveling by car, there is limited on-street parking available nearby, while several public car parks can be found within walking distance. The branch is also well-served by public transportation, with Stroud train station and several bus stops located just a short walk away.

Featured Characteristics

• Wheelchair-accessible entrance: Nationwide is committed to ensuring that its branches are accessible to all customers. The Stroud branch features a wheelchair-accessible entrance, making it easier for customers with mobility impairments to access the branch's services.
• Community-focused: Nationwide is deeply rooted in the communities it serves. The Stroud branch actively engages with the local community by supporting various local initiatives and charities, reflecting the society's commitment to ethical banking and corporate social responsibility.
• Experienced staff: With an average tenure of over 15 years, the staff at the Stroud branch are highly experienced and knowledgeable, enabling them to provide personalized and expert financial advice to customers.

Practical Information

• Address: 16 King St, Stroud GL5 3DQ, United Kingdom
• Phone: 3452660421
• Website: nationwide.co.uk
• Opening hours:
  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday: 9:00 AM - 1:00 PM
  • Sunday: Closed

Positive Aspects from Reviews

Nationwide Building Society's Stroud branch has received numerous positive reviews, with customers highlighting several key aspects that set the branch apart:

• Helpful and patient staff: Customers have praised the staff for their politeness, helpfulness, and understanding, with many mentioning that they have been banking with the same staff members for over 15 years. This longevity reflects the branch's commitment to providing consistent and personalized service.
• Ethical banking practices: Nationwide's focus on ethical banking and community engagement has resonated with customers, who appreciate that the society reinvests its profits into member benefits and local initiatives.
• High street presence: In an era of increasing digital banking, customers appreciate Nationwide's commitment to maintaining a high street presence, allowing them to access face-to-face banking services when needed.

With an average rating of 3.4/5 from 19 Google My Business reviews, Nationwide Building Society's Stroud branch demonstrates a strong commitment to customer service and community engagement. Its experienced staff, ethical banking practices, and accessible location make it an attractive choice for customers seeking a wide range of financial services in Stroud.

👍 Reviews of Nationwide Building Society

David H.

5/5

Very polite and helpful staff. Nationwide are one of only a few banks with high street branches, and its very appreciated. Banked with them for years. Highly recommend.

jessica S.

5/5

Patient understanding and helpful local staff for over 15 years they have been so helpful and all profits go to members , great money bonuses face to face in branch local help available . A very good choice .

Rob J.

1/5

This is the worst building society I've ever delt with. It's been 10 years since my joint partner of this account sadly passed away. It's been a battle of many letters , phone calls and visits to the local branch to close this account and receive the money left in this account. It's still an ongoing stressful battle for me to end this. Must say its a mere £100 in this account so it's not about the money atall. It's cost me a lot more than this especially in stress. Shame on you nationwide!!!

Janet W.

1/5

Closed yesterday went back again today. I had my private business shouted over the whole of Stroud by a lady in a mask behind a screen I wanted to go to the normal screen were there is more privacy. She prevented me. Then wanted to charge me £25 for transferring some money with other banks don't charge for. I am getting very fed up with Nationwide.

Fran

3/5

Such a great branch, but still closed, despite all other banks in town re-opening! It is a small branch, but surely measures could be put in place to make it safe (limit one teller or barrier between two, 2 customers in at a time, etc.) as other places do, especially now we're all wearing masks! I've had to afford the petrol and parking and time to drive to either Gloucester or Cirencester for my banking needs, but can no longer do so. Unless this branch re-opens now, my next drive to nearest Nationwide will be to close my account as saving my hard earned money during these hard times has to come first.

hikeaholick

1/5

I work 9-5, m-f, and so its taken me three weeks to be able to get to my bank as it's not open late or Saturdays, even though Covid restrictions have all but lifted. Finally today (16 july 2021) I left work early and I was made to feel like a bother by the two female bank tellers who I've never seen before at the Stroud branch. One let out a loud sigh when a customer left, the one which served me (short brown hair) had attitude through out my transaction. I was paying a lump sum off my loan early and at the end of the trasaction I asked how much I had left to pay. She rudley replied "ask someone who knows"! I have decided to change banks after banking with Nationwide since 1995.

Sophie G. Y.

5/5

Had the best service yesterday when moving a large amount of money following a house sale. Both branch manager Tom and his colleague Tina were so helpful at this time and ensured everything went smoothly even when having technical issues. Thank you!

Michael B.

1/5

It is not a good look for Nationwide when other banks have reopened in Stroud, but not them.Perhaps a clear explanation of why this particular branch is not open rather than a bland corporate statement would be helpful . Or tell us what needs to change for this branch before it reopens.