Waternation Ltd - Widnes

Address: Unit 18, Waternation Ltd, Heron Business Park, Tan House Ln, Widnes WA8 0SW, United Kingdom.
Phone: 1942914007.
Website: waternation.co.uk
Specialties: Manufacturer.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 65 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Waternation Ltd

Waternation Ltd Unit 18, Waternation Ltd, Heron Business Park, Tan House Ln, Widnes WA8 0SW, United Kingdom

☎️1942914007

⏰ Open Hours of Waternation Ltd

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–4:30 pm
Saturday: Closed
Sunday: Closed

Waternation Ltd: A Comprehensive Overview

For businesses and individuals seeking a reliable and experienced manufacturer, Waternation Ltd presents a compelling solution. Located at Unit 18, Heron Business Park, Tan House Ln, Widnes WA8 0SW, United Kingdom, and readily accessible via phone at 1942914007, Waternation Ltd is dedicated to delivering high-quality products and exceptional service. Their website, waternation.co.uk, serves as a central hub for information and facilitates seamless communication. The companyâs commitment to efficiency and customer satisfaction is evident in its consistently positive feedback, reflected in the impressive 4.9/5 average opinion on Google My Business, bolstered by 65 reviews.

Company Background and Specialties

Waternation Ltd specializes in the manufacture of a range of products, although specific details regarding their core product lines are best obtained directly through their website or by contacting them. Based in Widnes, a strategically located industrial area in Cheshire, the company benefits from excellent transport links, facilitating timely deliveries and efficient supply chain management. The business operates from a modern facility within Heron Business Park, ensuring a professional and well-equipped environment for production and administration. They appear to prioritize a streamlined process, as evidenced by the numerous positive comments regarding their fast response times and easy-to-deal-with approach.

Location and Accessibility

The physical address of Waternation Ltd is a key advantage for potential clients. Situated at Unit 18, Heron Business Park, Tan House Ln, Widnes WA8 0SW, United Kingdom, the location offers convenient access for deliveries and, potentially, for visits to discuss projects and collaborate directly with the team. Importantly, the business provides a wheelchair-accessible car park, demonstrating a commitment to inclusivity and accessibility for all visitors. This thoughtful consideration of accessibility further enhances the positive perception of the company.

Customer Feedback and Service Excellence

The overwhelmingly positive customer feedback on Google My Business paints a clear picture of Waternation Ltdâs operational strengths. Numerous reviews highlight the fast service, high quality of goods, and the value placed on clear communication throughout the process. Several customers specifically mention the prompt delivery and the absence of any unnecessary complications. The reviews consistently praise the team's efficiency and professionalism, suggesting a well-organized and dedicated workforce. The sentiment regarding the perfect service and delivery is repeated frequently, indicating a fundamental commitment to meeting and exceeding customer expectations.

Key Features and Benefits

Reliable Manufacturing: Waternation Ltd is a dedicated manufacturer, ensuring consistent quality control.
Strategic Location: Situated in Widnes, providing excellent logistical advantages.
Accessibility: Equipped with a wheelchair-accessible car park.
Responsive Service: Known for fast responses and efficient communication.
Positive Reputation: Supported by a strong 4.9/5 average opinion and numerous positive reviews.

The emphasis on efficiency and a customer-centric approach suggests that Waternation Ltd is a business that values building long-term relationships with its clients. The numerous positive comments regarding the smooth and hassle-free experience reinforce this impression. The company's dedication to providing timely information and a streamlined process contributes significantly to the overall satisfaction of its customers.

Contact Information and Resources

For those interested in learning more about Waternation Ltdâs capabilities or exploring potential collaborations, several avenues are available. The companyâs website, waternation.co.uk, offers detailed information about their services, products, and contact details. Alternatively, prospective clients can directly contact the company via telephone at 1942914007. The easy-to-deal-with nature of the company, as repeatedly mentioned in customer reviews, suggests a welcoming and approachable team ready to assist with any inquiries.

👍 Reviews of Waternation Ltd

ged S.

5/5

Fast response, great quality and service. Thanks on behalf of Vilosophy UK Ltd, the maker of probably the best nicotine pouches in the world!! V&YOU

David W.

5/5

Perfect service and delivery. Can't be faulted will be back.

Gareth B.

5/5

Goods arrived on time without any fuss. Easy to deal with.

thomas B.

5/5

Very efficient and fast service and really good communication throughout

dplesta

4/5

Thank you for order. Arrived on time, the goods purchased were as expected. We have ordered De-ionised Water for topping up our electric forklift batteries and would consider ordering from Waternation when we need again. Happy with the service we received.

Rob H.

5/5

Excellent customer service.
Great help when could not complete my order on the website.
Ordered product arrived next day.

Pavel C.

5/5

I am happy to share my first experience with water nation. We order IBC'S 2-3 per month obviously when you order you can choose the option to arrange a collection of the empty IBC's. Very accessible and straight forward procedure.

Exactly that happened: I ordered 3 and asked for a collection of 2 that we had from previous order. In few days - nothing happened, I was already panicking because by that time I had already 4 empty IBC's and no signs of anyone trying to collect them.
I called water nation - they arranged everything.
I received the confirmation, but it was scheduled for a much later date then we needed.
To clarify: 4 empty IBC's are quite big and needs a bit of space + the 5th one that is still full.
The entire stress was around a monthly event that we were preparing for.
On the event day I needed every single square meter available in our warehouse and around it to have a successful outcome of the event.

I called water nation to ask for an earlier IBC collection date. I was very sceptical, it was wednesday, the event was planned for Friday and I literally had to get 4 IBC'S out by Friday.
Realistically only Thursday - the only day left to make it possible.

I was lucky to speak to Marta!
Thank you Marta for your care, it was so much easier just to apologise and say that:"computer says - NO!"!!! - I am so grateful that Marta truly listened to my concern about Fri and how crucial is to have IBC'S collected on Thursday which was literally the next day!
I was amazed that she arranged it - I bet it wasn't the easiest thing to do considering that it was needed for the next day + the service should be ordered with a 3rd party company.
Marta made it real! Well done!

That's not everything, on Thursday when the collection service showed up, I realised that I had to specify the quantity of IBC'S.
My initial collection order was for 2 empty IBC'S however on Thursday I had already 4 empty IBC'S. The paperwork clearly showed a collection of 2 from our premises.
That's IT!
I made this mistake! I will have to support the consequences or just magically have the other 2 bulky massive IBC'S disappear, dissolve, vanish somewhere.
With all my stress and full of shame I thought I'll try calling Marta again.
Every second was crucial, because by the time I called water nation - the collection staff was wrapping up and making the paper work ready to collect my signature.
Amazingly - again Marta listened carefully,
She straight away took prompt action with specific instructions for me as a customer.

The collection service was already wrapped up, the truck cargo bay was locked and the driver was checking the paperwork to collect my signature. He was explaining that he can't do anything unfortunately and he must collect only the number specified on the paper work - just 2 IBC'S - I don't blame him, the only person to blame was myself.

And Guess what?... The driver's phone rang, after a short chat he then happily confirmed that today I'm lucky - and he is happy to collect the remaining 2 IBC's.
Everything was Done and arranged within minutes from collection service arrived.
Marta arranged it!
what I considered impossible - she managed to make it possible!
That is a real customer service and customer experience focused employee! All my respect!!!

Thank you for that extra mile which clearly made my Thursday and Friday event so much easier to arrange and manage.
All Respect

Pavel Calenic

Cheshire D.

5/5

Very responsive to order requests with next day delivery. Great team that communicates well and are always nice to chat to.
We've been using Waternation for a couple of years now and would recommend them.