Mark Toney & Co Ltd - Newcastle upon Tyne

Mark Toney & Co Ltd: A Leading Food Manufacturer and Supplier

Mark Toney & Co Ltd is a well-established and respected business operating from the Benton Square Industrial Estate in Newcastle upon Tyne. The company has cultivated a strong reputation as a food manufacturer, a reliable catering food and drink supplier, and a beloved operator of several popular ice cream shops throughout the region. Located at 12 Wesley Dr, Benton Square Industrial Estate, Newcastle upon Tyne NE12 9UP, United Kingdom, Mark Toney & Co Ltd offers a diverse range of products and services catering to both retail and wholesale markets. Clients can readily contact the team via telephone at 1912661879 or through their online presence at marktoney.co.uk. The company prides itself on delivering quality products and exceptional customer service, as evidenced by its consistently positive feedback.

Company Overview and Specializations

At its core, Mark Toney & Co Ltd operates as a versatile food production facility. Their expertise spans the creation of a wide array of food products, primarily focusing on frozen desserts, particularly ice cream. However, their capabilities extend beyond ice cream to encompass a broader range of catering supplies and ingredients. They supply numerous retail outlets and catering businesses within Newcastle and surrounding areas, acting as a crucial link in the food supply chain. The company’s commitment to freshness and quality control is paramount, ensuring that all products meet rigorous standards.

Location and Facilities

The strategic location within the Benton Square Industrial Estate provides Mark Toney & Co Ltd with excellent logistical advantages. This industrial estate offers convenient access to major roadways, facilitating efficient delivery operations. The factory unit itself is equipped with state-of-the-art machinery and adheres to strict hygiene and safety regulations. Furthermore, the company has invested in a wheelchair-accessible car park, demonstrating a commitment to inclusivity and accessibility for all customers. Visitors can easily access the facility and enjoy a seamless experience. The company's operations are supported by a robust delivery service, ensuring timely and reliable product distribution.

Payment Options and Customer Service

Mark Toney & Co Ltd accepts a variety of payment methods, including debit cards and credit cards, providing customers with flexibility and convenience. Their dedication to customer satisfaction is evident in their consistently positive reviews. The team at the factory shop, in particular, is noted for its polite and helpful service. The company’s focus on building strong customer relationships is a cornerstone of its operational philosophy. The accessibility of their website and responsive customer support further enhances the overall customer experience. The positive feedback highlights the dedication to providing a pleasant and efficient service.

Customer Opinions and Reputation

Currently, Mark Toney & Co Ltd boasts 4 reviews on Google My Business, reflecting a generally favorable opinion among its clientele. These reviews consistently praise the deliciousness of their ice cream, specifically mentioning popular flavors like mint choc chip, strawberry & cream, and others. Customers frequently commend the company’s excellent customer service, highlighting the politeness and helpfulness of its staff. The factory unit’s role in supplying ice cream to Newcastle’s retail shops contributes to a positive perception of the company’s contribution to the local food scene. The consistent positive feedback suggests a strong commitment to quality and customer satisfaction. The location and accessibility of the factory shop also seem to be appreciated by customers.

Key Features and Services

• Food Manufacturing: Specialized in producing a range of food products, primarily focusing on frozen desserts.
• Catering Supply: Provides ingredients and supplies to catering businesses and retail outlets.
• Ice Cream Shops: Operates its own successful ice cream shops.
• Delivery Service: Offers timely and reliable product delivery.
• Accessibility: Features a wheelchair-accessible car park.

Mark Toney & Co Ltd represents a dependable and customer-centric organization within the North East’s food industry. Their extensive capabilities, combined with a commitment to quality and service, position them as a valuable partner for businesses and consumers alike. The company’s continued success is a testament to its dedication to innovation, customer satisfaction, and operational excellence.

👍 Reviews of Mark Toney & Co Ltd

Ravali R.

1/5

Worst service
I just called and confirmed whether shop is open or closed for collecting some ice creams and they said it's open, i went there in 15 mins quickly as possible and then everything is locked!!!
And this is not the first time, "it happened 3 times" .

Nafon

5/5

A perfect place to visit for any ice cream lover near the area. Excellent customer service.

carly T.

5/5

The woman at the factory shop was so polite.This ice cream is delicious especially the mint choc chip & strawberry & cream ones.

Atque I.

5/5

Factory unit that supply their shops in Newcastle