BRULO - Edinburgh

Address: 65 Haymarket Terrace, Edinburgh EH12 5HD, United Kingdom.
Phone: 1316100625.
Website: brulobeer.com
Specialties: Brewery.
Other points of interest: No-contact delivery, Delivery, Wheelchair accessible entrance, Alcohol, Beer, Gender-neutral restroom, Debit cards, Credit cards.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of BRULO

BRULO 65 Haymarket Terrace, Edinburgh EH12 5HD, United Kingdom

⏰ Open Hours of BRULO

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

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BRULO Brewery, situated at 65 Haymarket Terrace, Edinburgh EH12 5HD, United Kingdom, stands out as a premier destination for beer enthusiasts. With a specialized focus on brewing, this establishment offers a unique experience centered around craft beer. The brewery's address is easily accessible, and its contact information, including a phone number 1316100625, ensures customers can reach out for inquiries or orders. For those seeking more than just a pint, BRULO's website brulobeer.com provides detailed information about their specialty in brewing, along with their contact and delivery options.

Key Features and Services

BRULO Brewery boasts a range of specialties that cater to both beer lovers and those seeking a more inclusive experience. Their primary offering is, unsurprisingly, beer, but they go beyond by providing a welcoming environment for all genders with a gender-neutral restroom. For convenience, they offer no-contact delivery and accept various payment methods including debit and credit cards, ensuring a smooth transaction process. Additionally, the brewery is wheelchair accessible, making it a truly inclusive spot for everyone.

Location and Accessibility

Located in Edinburgh, a city renowned for its rich history and vibrant culture, BRULO Brewery is conveniently situated in a bustling area. This location not only makes it easy for locals to visit but also attracts tourists looking to explore the local beer scene. The address 65 Haymarket Terrace, Edinburgh EH12 5HD, combined with its accessibility features, positions BRULO as an ideal spot for both casual visits and special occasions.

Customer Feedback and Opinions

Customer reviews on platforms like Google My Business paint a mixed picture of BRULO's service and product quality. With 23 reviews and an average opinion score of 4.4 out of 5, it's clear that the brewery has a loyal following. However, some feedback highlights areas for improvement, particularly regarding communication and order accuracy. A few customers expressed frustration over receiving incorrect shipments and the lack of timely responses to their concerns. Despite these issues, many positive reviews praise the brewery for its exceptional beer quality, especially noting some of the best non-alcoholic beers among their offerings.

Recommendations for Potential Visitors

For those considering a visit to BRULO Brewery, it's essential to plan ahead, especially for orders. Given the occasional mishaps with drink selections, double-checking orders and considering a call to confirm details might be advisable. The brewery's website and contact information are invaluable resources for learning about their offerings, delivery options, and any special events they might be hosting. The inclusion of a gender-neutral restroom and the provision of no-contact delivery options demonstrate BRULO's commitment to inclusivity and customer convenience.

Specialties and Offerings

The brewery's core specialty is brewing beer, with a particular emphasis on craft and unique flavor profiles. Their IPA range, although sometimes subject to mistakes, is a highlight for many visitors. For those looking to explore beyond traditional beers, BRULO likely offers a variety of seasonal or experimental brews that could be a delightful discovery. The brewery's website brulobeer.com is worth visiting for a detailed look at their current offerings and the story behind their brewing process.

Delivery and Payment Options

BRULO's service extends beyond the brewery door, with options for delivery ensuring that their beer can be enjoyed from home. Customers can pay with either debit cards or credit cards, providing flexibility and security for transactions. This comprehensive approach to service caters to a wide range of preferences and needs, reinforcing BRULO's position as a customer-centric brewery.

Conclusion

BRULO Brewery presents a compelling experience for beer aficionados and casual drinkers alike, offering a blend of quality beer, inclusive services, and a commitment to customer satisfaction. While occasional communication issues have been noted, the brewery's efforts to address customer feedback and maintain high product standards make it a worthwhile destination in Edinburgh's thriving beer scene. The combination of its prime location, accessible facilities, and the promise of exceptional brews ensures that BRULO is a spot worth visiting or ordering from, despite the occasional hiccup.",
"summary": "BRULO Brewery in Edinburgh offers high-quality craft beer with a focus on inclusivity and customer satisfaction, despite occasional service issues.",
"keywords": ["BRULO Brewery", "craft beer", "Edinburgh", "alcohol-free beers", "accessibility", "gender-neutral", "delivery options", "customer feedback"],
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"quality_score": 8,
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"language_used": "en"
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👍 Reviews of BRULO

BRULO - Edinburgh
Andrew P.
5/5

Ordered the mixed case as wanted to try the range and received a case of the same type IPA. Emailed three times to arrange a swap but have had no response. I see they have previously claimed emails were going onto their spam folder but you'd think if they knew that they would check it. Very poor.
Update 28 April 2025....I have now received the correct mixed case per James response below and can can honestly say these are some of the best alcohol free beers I have tasted. Hopefully the original mix up was a one-off as I'd like to order more.

BRULO - Edinburgh
Amy -.
1/5

The point of this review is to highlight to anyone who is considering purchasing, should you run into any issues you're unlikely to get any response from the company as either the email is unmanned or they just don't give a damn.

Very disappointed with the lack of communication.
I placed an order via website and within 5 minutes of placing the order I realised I'd made a mistake and requested the order be cancelled via email. I received no reply, chased up the following morning again no reply.
Chased up again this morning again with no reply and have now received my delivery.
I've requested details on how to return and get a refund this morning and still silence.
This is very frustrating as I did request the cancellation almost immediately via the only means of communication they have (email) and clearly they paid no attention, seems a case of once they have your money they don't care about the customer.

BRULO - Edinburgh
Paul G.
5/5

Bruno 0% beer is the the best in the market. I never thought I would find a beer like this at 0% abv but I have. Highly recommend to anyone who is in recovery, wanting a break from the booze or whatever reason. This beer is for you. A huge credit to James and the team for making a world better without the booze. 🍺❤️

BRULO - Edinburgh
Amy
5/5

I’ve been sober for five years, and never really been able to get used to soft drinks because I’m a fan of sweet tastes. Thanks to Brulo, I’ve discovered that I can have a delicious beer without the alcohol. Everywhere should serve them, my number 1 alcohol free drink

BRULO - Edinburgh
Roxanne N.
5/5

An excellent selection of tasty non alcoholic beers...in my personally opinion the best tasting on the UK market and I've tried the main stream offerings & a lot of the smaller brewers. Great company too, I've been ordering since their original Coast branding, and enjoy trying their new innovations (Tropic of Now is a new favourite) but the single hop series beers are all just classics, easy to drink and flavourful...keep going James & team

BRULO - Edinburgh
Francis P.
5/5

Easily the,( if not, one of the) best non alcoholic beers out there. Excellent choice of beer types and all delicious. Thoroughly recommended. Much nicer to drink than most of the generic alcohol based offerings and so no hardship at all to have a sober evening. Brulo transforms an evening into a positive to not drink and drive.

BRULO - Edinburgh
Emilio F.
1/5

Ordered 24 cans from them. They arrived quickly but with only 3 weeks of life left in them. Clearly they don’t sell well! Contacted them to ask for a refund but still to receive a reply. If you drink lots then these might be ok for you but if you want them to last a while stay clear!

BRULO - Edinburgh
Mike B.
5/5

Top top alcohol free beer. Best I've tasted hands down. Only problem I have is the cans are too small. 😏. Keeps the non alcohol beer belly away though I guess. 👊

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