Tesco Extra - Hexham

Address: Tynedale Retail park, Alemouth Rd, Hexham NE46 3PJ, United Kingdom.
Phone: 3456779873.
Website: tesco.com
Specialties: Supermarket, Convenience store, Grocery store, Produce market.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Delivery, Same-day delivery, Great produce, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Wheelchair-accessible seating, Food, Pharmacy, Toilet, LGBTQ+ friendly, Transgender safe space, Quick visit, Batteries, Ink cartridges, Light bulbs, Plastic bags, Debit cards, NFC mobile payments, Free parking lot.
Opinions: This company has 281 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Tesco Extra

☎️3456779873

⏰ Open Hours of Tesco Extra

Monday: 6 am–12 am
Tuesday: 6 am–12 am
Wednesday: 6 am–12 am
Thursday: 6 am–12 am
Friday: 6 am–12 am
Saturday: 6 am–12 am
Sunday: 10 am–4 pm

Okay, here’s a comprehensive overview of the Tesco Extra located at Tynedale Retail Park, Hexham, presented in a formal and helpful tone, designed to be useful to potential customers:

Tesco Extra: A Detailed Overview

For individuals seeking a reliable and extensive grocery shopping experience, the Tesco Extra in Hexham presents a compelling choice. Located at Address: Tynedale Retail park, Alemouth Rd, Hexham NE46 3PJ, United Kingdom, this store is a significant retail hub within the North East region. With a dedicated phone number – Phone: 3456779873 – and accessible via tesco.com, it’s easy for customers to find pertinent information and plan their visits.

Specialties and Services

Tesco Extra Hexham operates as a multifaceted retail operation. Primarily, it functions as a Supermarket, offering a broad selection of everyday groceries. It also serves as a Convenience store, catering to quick trips and immediate needs, and a vibrant Grocery store, stocking a substantial range of products. Furthermore, the store maintains a dedicated Produce market area, ensuring access to fresh, seasonal fruits and vegetables. The emphasis on quality and variety is evident in its offerings.

Key Amenities and Accessibility

The store is designed with the customer in mind, providing a range of valuable services and amenities. In-store pick-up for online orders is available, streamlining the shopping process. Customers can choose to in-store shopping or opt for Delivery, including the convenient option of Same-day delivery. Notably, the store boasts a Great produce selection, reflecting a commitment to freshness. Accessibility is paramount; the facility features a Wheelchair-accessible car park, Wheelchair-accessible entrance, and Wheelchair-accessible toilet facilities. Wheelchair-accessible seating is also provided throughout the store.

Services Offered	Details
Food	A wide variety of food products, including fresh meats, dairy, and prepared meals.
Pharmacy	A convenient pharmacy service for prescription medications and healthcare products.
Toilet Facilities	Clean and accessible toilet facilities are available for all customers.
LGBTQ+ Friendly & Transgender Safe Space	The store strives to be a welcoming and inclusive environment for all customers.

Beyond these core services, the store also provides a selection of essential items such as Batteries, Ink cartridges, Light bulbs, Plastic bags, and accepts Debit cards and NFC mobile payments. The store also includes a Free parking lot, making it a hassle-free shopping destination.

Customer Feedback & Reputation

The Tesco Extra in Hexham has garnered a generally positive reception from its customers. Currently, the store has 281 reviews on Google My Business, reflecting a significant level of engagement. The Average opinion is 3.9/5, indicating a high level of customer satisfaction. Details gleaned from these reviews suggest a strong emphasis on helpful and professional staff, with notable examples of dedicated customer service, like that provided by Amanda, who showcased exceptional ownership and professionalism in a challenging situation.

Final Recommendation

For those seeking a comprehensive grocery shopping experience coupled with convenient services and a commitment to accessibility, the Tesco Extra in Hexham is a highly recommended choice. We encourage prospective customers to visit the store’s website at tesco.com to explore the full range of products and services offered, and to easily contact the store directly for any inquiries or to plan their visit.

👍 Reviews of Tesco Extra

Jane E.

5/5

I am writing to tell you about the wonderful customer service we received from Amanda. She took ownership of a difficult situation with great professionalism and we left the store happy. She is an exceptional asset to your store.

Trudy J.

1/5

Staff lovely and so nice however it’s dirty. Sat by the window today and the underneath of the window frames at eye height are covered in finger prints and food . Table bottoms were not clean and upper areas of beams lots of evidence of dirty water droplets . Aware I work for an industrial cleaning company where staff do deep cleans and possibly more aware but it felt quite gross looking up at what would take your cleaners 5 mins each day to do under neath areas

Michael M.

1/5

The lack of training is obvious

My last visit

Asked how To use the scan and go system and where you scan your club card and the staff member didn’t know !

Today
Wow what a matter of fact attitude from the lottery counter

Brought two shirts in F&F, went to the self checkout scanned and paid on my card, asked if I wanted a receipt so just said no

Massive mistake the T-shirt had a security tag that set off the alarm, challenged by a staff member and asked for a receipt. Fair no problem she kindly printed the receipt and advised me that if I need to return them it would be a good idea.

The receipt option should not be available at this store you should always get a receipt if you are treating law abiding customers like this

Walked to the lottery counter and got some scratch cards

Trying to walk away challenged if I had purchased the clothes for the second time and the attitude was I need to see the receipt

This place must get a lot of shop lifting and this must mean we are all thieves no apologies or smile just basically I’m a dunce for asking the reason

Because you have come back in

Keep your food and clothes you have made an additional £890,000,000 last financial year in a cost of living crisis

Maybe you should spend some of that money on training your staff

Challenging customers about theft should be treated with much more interaction based on training

Great if you catch someone we all pay for shop lifting

There seem a lack of real security and the employee has to make these decisions smells like cost cutting to me

Rob C.

5/5

We were camping in the area and went in to use the cafe for breakfast.

I was immediately impressed by the cafe. Nice atmosphere and a friendly professional welcome from John on the till. He made a special effort to make sure our visit was the best it could be. We were very happy with our visit. Kids ate for free and we were happy with the quantity, quality and overall price.

Spooders

1/5

Ridiculous carpark, only one way in and out, you exit onto a roundabout with a crossing, it takes longer to get out than it takes to do a full shop.
The staff are lazy (no shocker there for Hexham) and incompetent, particularly rude floor supervisor with massive eyelashes, saggy sack of porridge backside and a fake tan that makes her look like she's been tango'd, she's the one who's always standing around doing nothing but far too busy to help a customer.

Hannah W.

5/5

This is a massive Tesco store which really does have everything you need in one place! The store was spotless and had plenty of space between the aisles. There is a large free carpark with plenty of space. Remember to bring your club card as a lot of products are cheaper with one.

Rhys T.

2/5

Used the self service tills due to lengthy queues at the traditional checkouts.
Machine got confused with our own bags. Machine scales did not work. Assistant told us this was a known problem and its better to weigh stuff in the fruit and veg section! Took a few minutes to reset scales. Assistant then went off to weigh our stuff. Finally got to payment and waited for a tag to be removed. When all done and got home found that there was another tag in some clothing that I now have to return to a store to get it removed.

Can't help but think it would have been a much better experience at the human checkout. Either put more people on tills, or at least sort your tech out. Also make it clear on clothes that they are tagged....

CW M.

1/5

There is a new rule in Tescos for buying Alcohol, if your 45 years old and you have your 17 year old daughter with you on when checking out even the 17 year old needs ID or they refuse the sale? Gone to Waitrose where there staff confirmed Tescos staff don’t know there jobs. Well done Lisa ( checkout ) and Ashley ( manager ) for your incredible incompetence and prejudice towards my wife or where we’re from, utterly disgusting won’t be going shopping in Tescos again. So people accordingly to Lisa and Ashley if you shopping for your family and have a baby or toddler with you, you can forget the bottle of wine ! Prejudiced and racist staff